Change Process

This page describes about managing change processes within problem reports.

In the Change Process section of the Manage Problem Reports app, users with ProblemReport_Editor and ChangeProcess_Editor roles can add or remove change processes to problem reports, allowing users to maintain traceability between problem reports and the associated change processes.

You follow the steps below to add change processes to problem reports.
  • Choose Add on the Change Process section.

  • Select the desired change processes from the list, and choose Add again.

    The selected change processes are added with the following details.

Column

Description

Name

The title or name of the change process.

ID

The unique identifier assigned to each change process.

Status

The current status of the change process.

Created By

The username or name of the user who created the change process.

Created On

The date and time when the change process was created.

Modified By

The username or name of the user who last modified the change process.

Modified On

The date and time of the last modification to the change process.

To remove an existing change process, select the change process from the list and choose Remove.