Queue is a business object that represents the queues list in the Service module from which you can assign a queue member to a service call.
A queue is a group of SAP Business One users (queue members) that have a common role, such as software service representatives, hardware service representatives, and so on.
This object enables you to:
- Add a queue.
- Retrieve a queue by its key.
- Update a queue.
- Remove a queue.
- Save the object in XML format.
Source table: OQUE.