Workflow Inbox

Use

The worklist of the user currently logged on to the Business Workplace is displayed in the workflow inbox.

Integration

Together with the workflow resubmissions and the workflow outbox, the workflow inbox is an integral part of the Business Workplace.

Features

Views in the workflow inbox

A user's workflow inbox can be displayed as an overview or according to the following grouping criteria:

Grouped according to task

The work items are grouped according to the tasks to which they belong.

Grouped according to content

The work items are grouped according to the object instances to which they belong.

Grouped according to content type

The work items are grouped according to the object types to which they belong.

Grouped according to sort key

For more information, see Grouping According to Sort Key.

You can also choose from the following views:

  • Overdue entries

  • Deadline messages

  • Entries with errors

Workflow Functions

The screen area in which the worklist is displayed has an application toolbar containing the workflow functions and functions for configuring the list. For more information on these functions, see SAP List Viewer.

The workflow functions can be accessed in the Business Workplace using the application toolbar or the relevant context menu (right-hand mouse button). The following functions can be executed on work items:

  • Update

    This function updates the worklist of the user currently logged on to the Business Workplace.

  • Execute

    Before you can execute a work item, it must have either the status ready or the status in process.

    When a dialog work item is executed, the object method to which the task for this work item refers is executed.

    When a missed deadline work item is executed, the most important information is displayed via the monitored work item.

  • Display work item

    This function goes directly to the work item display.

  • Reserve (only dialog work items)

    This reserves a work item for execution by the end user in question. The work item must have the status ready. This work item is then no longer visible to the other recipients who could previously see it in status ready. The status of the work item changes from ready to reserved.

  • Replace (only dialog work items)

    Replacing releases the work item from its reserved status and makes it available again to all of the original recipients. The status of the work item changes from reserved to ready. You can only replace work items that have status reserved.

  • Forward

    Forwarding passes a work item on to another employee for execution.

  • Resubmit

    If a user chooses this function, the selected work item is placed in workflow resubmissions.

  • Display workflow log

    This function displays the workflow log.

  • Manage attachments ... (Functions for attachment management, only dialog work items)

    • Display attachments

    • Create attachments

    • Change attachments

    • Delete attachments

  • Additional Functions

  • Environment

Activities

You can access the workflow inbox in the tree on the left of the Business Workplace via Start of the navigation pathWorkplace Next navigation step Inbox Next navigation step WorkflowEnd of the navigation path.