Displaying Agents

Use

This function displays information about the agents of the work item.

Features

The system displays the following agents for the work item:

  • Recipient

  • Possible agents

  • Excluded agents

You can choose a compressed display - containing only the user names ( users only function) - or a complete display with additional information on the relationships used by the system to determine the agents ( overall view function). You can also display the organizational assignment for every user displayed.

Users who currently have the work item in their workflow inbox are indicated by . A user to whom the work item was forwarded, but who is not a possible agent for the task, is indicated by .

Activities

You can display the agents from the work item display by choosing Start of the navigation pathGoto Next navigation step Agents Next navigation step ...End of the navigation path.