Interfaces for the Administration of SAPphone

Use

The administration of SAPphone is subdivided into several areas. The following sections provide an overview of which functions are available in which areas.

System Administration (Transaction SPHB)

The functions for starting and monitoring the telephony environment are available here to system administrators.

Extended Settings (Transaction SPHA)

Here, the telephony functions can be tested and the work center settings and user settings can be maintained individually or centrally.

System administrators must assign the appropriate authorizations to the users who are responsible for maintaining the work center and user settings centrally.

Settings via the SAPphone Interface (Transaction SPHS)

All users can maintain their own settings here.

How users can call the interface is described in The SAPphone Interface.