Maintaining (Creating) Settings Centrally

Prerequisites

The telephony servers are created. In the corresponding site, you have protected sensitive extensions against misuse, if necessary.

The users have authorization for the Business Workplace inbox.

If the standard settings are not to be assigned to the users, the template for the user settings has to be created.

Context

To reduce the amount of administration for individual users, you can prepare settings centrally for a group of users. To do this, you send the user group objects that contain a template for the user settings and a telephony server. The users then only have to enter their own extension.

Procedure

Call the Business Workplace (SBWP).
Select a folder, for example your outbox, by double-clicking on it in the tree structure.
In the folder contents list, choose in the list field.

You go to the document maintenance screen on the tab page Attributes.
You can specify a title.
Enter OBJ in the field Document Class.
Call the tab page Document content.

A dialog box with the available object types is displayed.
Select the object SAPphone administration by double-clicking on it.
In the subsequent dialog box, specify a template for the user settings and a telephony server.
Confirm the dialog box.

You return to the Business Workplace.
Position the cursor on the object in the folder contents list.
Choose .
In the following dialog box, specify the Address Types.

Note

You can specify a Distribution List as a recipient. For example, if you wish to create work centers for an entire department, the appropriate distribution list usually exists already. You can also choose an existing distribution list, expand the entries on the send screen and delete the recipients who are not to receive the document.
If you want to inform the recipients about the function of the object, choose and enter a text.
Choose .

Results

When the object is called, users are asked to enter their telephone number. When users have specified and confirmed their telephone number, their current work center is created as a SAPphone work center. The work center settings and template settings are assigned to the user.