Monitoring the Telephony Environment

Use

The SAPphone system administration provides various tools for monitoring your telephony environment:

In the navigation tree, you obtain an overview of all the components involved. You can display additional information about the telephony servers.

To monitor the external telephony software, you can query its operating status.

You can monitor the telephony environment in the alert monitor, the standard tool for system monitoring in the SAP System.

If errors occur, tools are available for error analysis.