Description | Manage Service Requests |
Name | ManageServiceRequestIn_V1 |
Namespace | http://sap.com/xi/A1S/Global |
Process Component Description | Service Request Processing |
Process Component Name | ServiceRequestProcessing |
Process Component Namespace | http://sap.com/xi/AP/CRM/Global |
Deployment Unit Description | Customer Relationship Management |
Endpoint Activation | By Scoping of Process Component | Operations |
Release Status | Released |
An interface to replicate or create service request from a source system or file, to a target system.
This web-service is used to create or modify existing service request.
It consists of the MAINTAIN_BUNDLE operation. The operation is used to create or update one or more instances of the service request.
To create a simple, consistent service request, the consumer has to provide the Account Party information.
Example
The request below will create a service request with the following information:
Buyer ID as PSM CRM ABSL Test - Example_01,
Posting date as 2014-06-17T12:00:00.1234567Z,
Service Request name as PSM CRM ABSL Test - CallServiceRequestExample1,
Affected Product as SN111622,
Service Category as C11
Buyer party as MC6049.
Request
<n0:ServiceRequestBundleMaintainRequest_sync xmlns:n0="http://sap.com/xi/SAPGlobal20/Global"> <BasicMessageHeader> </BasicMessageHeader> <ServiceRequest ActionCode="01"> <ID></ID> <BuyerID>PSM CRM ABSL Test - Example_01</BuyerID> <Name languageCode="EN">PSM CRM ABSL Test - CallServiceRequestExample1</Name> <RequestInitialReceiptTimePointTimePointTerms> <ReportedOnDateTime>2014-06-17T12:00:00.1234567Z</ReportedOnDateTime> </RequestInitialReceiptTimePointTimePointTerms> <MainIncidentServiceIssueCategory> <ServiceIssueCategoryCatalogueIncidentCategoryKey/> </MainIncidentServiceIssueCategory> <BuyerParty> <PartyKey> <PartyID>MC6049</PartyID> </PartyKey> <PartyContactParty> <PartyKey> <PartyID>MCP6049</PartyID> </PartyKey> </PartyContactParty> </BuyerParty> <ProcessorParty> <PartyKey> <PartyID>MC2267</PartyID> </PartyKey> </ProcessorParty> <ServiceExecutionTeamParty> <PartyKey> <PartyID>MC45310</PartyID> </PartyKey> </ServiceExecutionTeamParty> <ServiceTerms> <ServicePriorityCode>3</ServicePriorityCode> <ServiceIssueCategoryCatalogueServiceCategoryKey> <ServiceIssueCategoryCatalogueServiceCategoryKey>C11</ServiceIssueCategoryCatalogueServiceCategoryKey> </ServiceIssueCategoryCatalogueServiceCategoryKey> </ServiceTerms> <SolutionProposalListCompleteTransmissionIndicator>true</SolutionProposalListCompleteTransmissionIndicator> <SolutionProposal> <CustomerProblemAndSolutionKey> <ID/> <VersionID/> </CustomerProblemAndSolutionKey> <CustomerProblemAndSolutionVersionUUID/> <OutputIncludedIndicator>true</OutputIncludedIndicator> </SolutionProposal> <ServiceReferenceObjectListCompleteTransmissionIndicator>true</ServiceReferenceObjectListCompleteTransmissionIndicator> <ServiceReferenceObject> <ObjectNodeSenderTechnicalID>3</ObjectNodeSenderTechnicalID> <MainIndicator>true</MainIndicator> <ReferenceProductKey> <ProductID>MCC-0001-DS01-SN1</ProductID> </ReferenceProductKey> <RegisteredProductKey> <ProductID></ProductID> </RegisteredProductKey> </ServiceReferenceObject> <TextCollection> <UUID/> <Text> <TechnicalID/> <TypeCode/> <LanguageCode/> <CreationDateTime/> <TextContent> <TechnicalID/> <Text/> </TextContent> </Text> </TextCollection> <AttachmentFolder> </AttachmentFolder> </ServiceRequest> </n0:ServiceRequestBundleMaintainRequest_sync>
The response contains the result of the above operation. In case of successful execution, the response will contain the service request ID and UUID.
The following is the response for successful execution of the above request.
Response
<n0:ServiceRequestBundleMaintainConfirmation_sync xmlns:n0="http://sap.com/xi/SAPGlobal20/Global" xmlns:prx="urn:sap.com:proxy:ACL:/1SAI/TASBE4338CA2E8C336A6373:804"> <ServiceRequestConfirmation> <ChangeStateID> 20140617064610.7221730</ChangeStateID> <ID>00000000000000000000000000000000245</ID> <UUID>00163e07-3d68-1ed3-bdbd-618e127784ea</UUID> </ServiceRequestConfirmation> <Log> <MaximumLogItemSeverityCode>1</MaximumLogItemSeverityCode> <Item> <TypeID>020(/CL_APCRM_BTDRF/)</TypeID> <CategoryCode>INC.BOI</CategoryCode> <SeverityCode>1</SeverityCode> <Note>Contract item 494 assigned to service request</Note> </Item> </Log> </n0:ServiceRequestBundleMaintainConfirmation_sync>
In case of a failed execution, the response will contain an error message(s).
TextCollection is a collection of all textual descriptions, which are related to a service request.
Elements | Description |
---|---|
TypeCode | Defines the text type and the main settings for the text |
Code Value Description | |
10004 Incident Description | |
10007 Reply to Customer | |
10008 Reply from Customer | |
10011 Internal Comment |
Example
<n0:ServiceRequestBundleMaintainRequest_sync xmlns:n0="http://sap.com/xi/SAPGlobal20/Global"> <BasicMessageHeader/> <ServiceRequest ActionCode="01"> <ID/> <BuyerID>MC6049</BuyerID> <Name languageCode="EN">Service Request with A2X text collection</Name> <RequestInitialReceiptTimePointTimePointTerms> <ReportedOnDateTime>2014-06-17T12:00:00.1234567Z</ReportedOnDateTime> </RequestInitialReceiptTimePointTimePointTerms> <MainIncidentServiceIssueCategory> <ServiceIssueCategoryCatalogueIncidentCategoryKey/> </MainIncidentServiceIssueCategory> <BuyerParty> <PartyKey> <PartyID>MC6049</PartyID> </PartyKey> <PartyContactParty> <PartyKey> <PartyID>MCP6049</PartyID> </PartyKey> </PartyContactParty> </BuyerParty> <ProcessorParty> <PartyKey> <PartyID>MC2267</PartyID> </PartyKey> </ProcessorParty> <ServiceExecutionTeamParty> <PartyKey> <PartyID>MC45310</PartyID> </PartyKey> </ServiceExecutionTeamParty> <ServiceTerms> <ServicePriorityCode>3</ServicePriorityCode> <ServiceIssueCategoryCatalogueServiceCategoryKey> <ServiceIssueCategoryCatalogueServiceCategoryKey>C11</ServiceIssueCategoryCatalogueServiceCategoryKey> </ServiceIssueCategoryCatalogueServiceCategoryKey> </ServiceTerms> <SolutionProposalListCompleteTransmissionIndicator>true</SolutionProposalListCompleteTransmissionIndicator> <SolutionProposal> <CustomerProblemAndSolutionKey> <ID/> <VersionID/> </CustomerProblemAndSolutionKey> <CustomerProblemAndSolutionVersionUUID/> <OutputIncludedIndicator>true</OutputIncludedIndicator> </SolutionProposal> <ServiceReferenceObjectListCompleteTransmissionIndicator>true</ServiceReferenceObjectListCompleteTransmissionIndicator> <ServiceReferenceObject> <ObjectNodeSenderTechnicalID>3</ObjectNodeSenderTechnicalID> <MainIndicator>true</MainIndicator> <ReferenceProductKey> <ProductID>MCC-0001-DS01-SN1</ProductID> </ReferenceProductKey> <RegisteredProductKey> <ProductID/> </RegisteredProductKey> </ServiceReferenceObject> <TextCollection ActionCode="01"> <UUID/> <Text ActionCode="01"> <TechnicalID/> <TypeCode>10004</TypeCode> <LanguageCode/> <CreationDateTime/> <TextContent> <TechnicalID/> <Text>This information is for the Customer</Text> </TextContent> </Text> </TextCollection> <AttachmentFolder/> </ServiceRequest> </n0:ServiceRequestBundleMaintainRequest_sync>
An Attachment Folder is the collection of all documents attached to a Sales Order.
Elements | Description |
---|---|
TypeCode | Coded representation of the document category, such as Folder, File, or Link. |
Code Value Description | |
1 Folder | |
2 Document | |
3 Link |
Example
<n0:ServiceRequestBundleMaintainRequest_sync xmlns:n0="http://sap.com/xi/SAPGlobal20/Global"> <BasicMessageHeader/> <ServiceRequest ActionCode="01"> <ID/> <BuyerID>MC6049</BuyerID> <Name languageCode="EN">Service Request with A2X attachment</Name> <RequestInitialReceiptTimePointTimePointTerms> <ReportedOnDateTime>2014-06-05T07:41:34.0000000Z</ReportedOnDateTime> </RequestInitialReceiptTimePointTimePointTerms> <MainIncidentServiceIssueCategory> <ServiceIssueCategoryCatalogueIncidentCategoryKey/> </MainIncidentServiceIssueCategory> <BuyerParty> <PartyKey> <PartyID>MC6049</PartyID> </PartyKey> <PartyContactParty> <PartyKey> <PartyID>MCP6049</PartyID> </PartyKey> </PartyContactParty> </BuyerParty> <ProcessorParty> <PartyKey> <PartyID>MC2267</PartyID> </PartyKey> </ProcessorParty> <ServiceExecutionTeamParty> <PartyKey> <PartyID>MC45310</PartyID> </PartyKey> </ServiceExecutionTeamParty> <ServiceTerms> <ServicePriorityCode>3</ServicePriorityCode> <ServiceIssueCategoryCatalogueServiceCategoryKey> <ServiceIssueCategoryCatalogueServiceCategoryKey>C11</ServiceIssueCategoryCatalogueServiceCategoryKey> </ServiceIssueCategoryCatalogueServiceCategoryKey> </ServiceTerms> <SolutionProposalListCompleteTransmissionIndicator>true</SolutionProposalListCompleteTransmissionIndicator> <SolutionProposal> <CustomerProblemAndSolutionKey> <ID/> <VersionID/> </CustomerProblemAndSolutionKey> <CustomerProblemAndSolutionVersionUUID/> <OutputIncludedIndicator>true</OutputIncludedIndicator> </SolutionProposal> <ServiceReferenceObjectListCompleteTransmissionIndicator>true</ServiceReferenceObjectListCompleteTransmissionIndicator> <ServiceReferenceObject> <ObjectNodeSenderTechnicalID>3</ObjectNodeSenderTechnicalID> <MainIndicator>true</MainIndicator> <ReferenceProductKey> <ProductID>MCC-0001-DS01-SN1</ProductID> </ReferenceProductKey> <RegisteredProductKey> <ProductID/> </RegisteredProductKey> </ServiceReferenceObject> <TextCollection> <UUID/> <Text> <TechnicalID/> <TypeCode/> <LanguageCode/> <CreationDateTime/> <TextContent> <TechnicalID/> <Text/> </TextContent> </Text> </TextCollection> <AttachmentFolder ActionCode="01"> <Document ActionCode="01"> <VisibleIndicator>true</VisibleIndicator> <CategoryCode>3</CategoryCode> <TypeCode>10001</TypeCode> <Name>www.testlink.com</Name> <AlternativeName>Test Link</AlternativeName> <Description>This is atest Link</Description> <ExternalLinkWebURI>http://www.testlink.com</ExternalLinkWebURI> <FileContentURI>http://www.testlink.com</FileContentURI> </Document> </AttachmentFolder> </ServiceRequest> </n0:ServiceRequestBundleMaintainRequest_sync>
N/A
You can find general information about Web services, their structure and consumption in the Web Services documentation.
In the following scenario, a service request is created in a request.
Request
<n0:ServiceRequestBundleMaintainRequest_sync xmlns:n0="http://sap.com/xi/SAPGlobal20/Global"> <BasicMessageHeader> </BasicMessageHeader> <ServiceRequest ActionCode="01"> <ID></ID> <BuyerID>MC6049</BuyerID> <Name languageCode="EN">Service Request with A2X New</Name> <RequestInitialReceiptTimePointTimePointTerms> <ReportedOnDateTime>2014-06-05T07:41:34.0000000Z</ReportedOnDateTime> </RequestInitialReceiptTimePointTimePointTerms> <MainIncidentServiceIssueCategory> <ServiceIssueCategoryCatalogueIncidentCategoryKey/> </MainIncidentServiceIssueCategory> <BuyerParty> <PartyKey> <PartyID>MC6049</PartyID> </PartyKey> <PartyContactParty> <PartyKey> <PartyID>MCP6049</PartyID> </PartyKey> </PartyContactParty> </BuyerParty> <ProcessorParty> <PartyKey> <PartyID>MC2267</PartyID> </PartyKey> </ProcessorParty> <ServiceExecutionTeamParty> <PartyKey> <PartyID>MC45310</PartyID> </PartyKey> </ServiceExecutionTeamParty> <ServiceTerms> <ServicePriorityCode>3</ServicePriorityCode> <ServiceIssueCategoryCatalogueServiceCategoryKey> <ServiceIssueCategoryCatalogueServiceCategoryKey>C11</ServiceIssueCategoryCatalogueServiceCategoryKey> </ServiceIssueCategoryCatalogueServiceCategoryKey> </ServiceTerms> <SolutionProposalListCompleteTransmissionIndicator>true</SolutionProposalListCompleteTransmissionIndicator> <SolutionProposal> <CustomerProblemAndSolutionKey> <ID/> <VersionID/> </CustomerProblemAndSolutionKey> <CustomerProblemAndSolutionVersionUUID/> <OutputIncludedIndicator>true</OutputIncludedIndicator> </SolutionProposal> <ServiceReferenceObjectListCompleteTransmissionIndicator>true</ServiceReferenceObjectListCompleteTransmissionIndicator> <ServiceReferenceObject> <ObjectNodeSenderTechnicalID>3</ObjectNodeSenderTechnicalID> <MainIndicator>true</MainIndicator> <ReferenceProductKey> <ProductID>MCC-0001-DS01-SN1</ProductID> </ReferenceProductKey> <RegisteredProductKey> <ProductID></ProductID> </RegisteredProductKey> </ServiceReferenceObject> <TextCollection> <UUID/> <Text> <TechnicalID/> <TypeCode/> <LanguageCode/> <CreationDateTime/> <TextContent> <TechnicalID/> <Text/> </TextContent> </Text> </TextCollection> <AttachmentFolder> </AttachmentFolder> </ServiceRequest> </n0:ServiceRequestBundleMaintainRequest_sync>
Description | Maintain service request |
Name | MaintainBundle |
Synchronous | yes |
Release Status | Released |
To maintain one or more service requests using imported structured data.
The MAINTAIN_BUNDLE operation is used to maintain one or more service requests using imported structured data.
To create a simple and consistent service request, the consumer has to provide the account party information.
This is the root node for each service request data being passed in the request. The following are the Attribute and element of this node:
Attribute | Description |
---|---|
ActionCode | Refer to General Rules for Using this Web Service section for more information |
ObjectNodeSenderTechnicalID | |
ChangeStatusID |
Element | Description |
---|---|
ID | The identifier for a specific service request (mandatory during modification of an existing service request) |
UUID | Universally Unique Identifier (optional) |
BuyerID | External reference ID |
Name | Service request name |
Example
<n0:ServiceRequestBundleMaintainRequest_sync xmlns:n0="http://sap.com/xi/SAPGlobal20/Global"> <BasicMessageHeader> </BasicMessageHeader> <ServiceRequest ActionCode="01"> <ID></ID> <BuyerID>MC6049</BuyerID> <Name languageCode="EN">Service Request with A2X</Name> </ServiceRequest> </n0:ServiceRequestBundleMaintainRequest_sync>
The following element describes the reported date time of a service request:
Element | Description |
---|---|
ReportedOnDateTime | Service request reported date and time |
Example
<n0:ServiceRequestBundleMaintainRequest_sync xmlns:n0="http://sap.com/xi/SAPGlobal20/Global"> <BasicMessageHeader> </BasicMessageHeader> <ServiceRequest ActionCode="01"> <ID></ID> <BuyerID>MC6049</BuyerID> <Name languageCode="EN">Service Request with A2X New</Name> <RequestInitialReceiptTimePointTimePointTerms> <ReportedOnDateTime>2014-06-05T07:41:34.0000000Z</ReportedOnDateTime> </RequestInitialReceiptTimePointTimePointTerms> </ServiceRequest> </n0:ServiceRequestBundleMaintainRequest_sync>
It is a category key for main incident of the service request issue:
Element | Description |
---|---|
ServiceIssueCategoryCatalogueIncidentCategoryKey | A category key for main incident of the service request issue |
Following are the elements of Buyer Party node:
Element | Description |
---|---|
PartyKey | A buyer party ID |
PartyContactParty | A contactor ID(Optional) |
Following are the elements of Processor party:
Element | Description |
---|---|
PartyKey | A processor party ID |
Note: This node is optional.
Following are the elements of Service execution team party node:
Element | Description |
---|---|
PartyKey | A service execution team party ID |
Note: This node is optional.
Including service priority and service category ID of service issue category catelogue information:
Element | Description |
---|---|
ServicePriorityCode | Service priority |
ServiceIssueCategoryCatalogueServiceCategoryKey | Service category ID of service issue category catelogue information |
Solution proposal for a service request:
Element | Description |
---|---|
CustomerProblemAndSolutionKey | The solution ID |
Including reference product and registered product information:
Element | Description |
---|---|
ReferenceProductKey | Reference product |
RegisteredProductKey | Registered product |
A TextCollection is a collection of all textual descriptions which are related to a Service Request. The text attribute can include formatting information:
Attribute | Description |
---|---|
actionCode | Refer to the General Rules for Using this Web Service section for more details. |
textListCompleteTransmissionIndicator | Text sub-node is of multiple cardinality. |
A Text is unstructured, readable information that contains additional formatting information within TextCollection. The type of text can be specified through the TypeCode:
Attribute | Description |
---|---|
actionCode | Refer to the General Rules for Using this Web Service section for more details. |
Element | Description |
---|---|
TypeCode | Defines the text type and therefore the main settings for the text. Code Value Description: 10011 Internal Comment; 10014 Remark for Supplier; 10024 Customer Information |
ContentText | Describes the unstructured data of the text. |
An Attachment Folder is the collection of all documents attached to a Sales Order:
Attribute | Description |
---|---|
actionCode | Refer to the General Rules for Using this Web Service section for more information. |
Element | Description |
---|---|
UUID | Universally unique identifier of the attachment folder node |
A document is an attachment that was assigned to the Attachment Folder and contains unstructured in-formation. It also contains control and monitoring information:
Attribute | Description |
---|---|
ActionCode | Refer to the General Rules for Using this Web Service section for more details. |
Element | Description |
---|---|
VisibleIndicator | Specifies whether a document is visible or not. |
CategoryCode | Coded representation of the document category, such as Folder, File or Link. Code Value Description: 1 Folder; 2 Document; 3 Link |
TypeCode | Coded representation of the document type. Most general attachments are of type '10001'. |
MIMECode | Coded representation of the MIMECode of a document. |
Name | Name of a document that identifies the document within its higher-level folder The Name is the same as the last component of the DocumentPathName. All characters (apart from the separator "/") are allowed in the name. |
AlternativeName | Language-independent name of a document |
Description | Language-independent description of a document |
ExternalLinkWebURI | Destination URI (if the link is external) |
Sub-Node: (only relevant when the document is a file) FileContent-BinaryContent | Describes the unstructured data in binary form |
Example
<n0:ServiceRequestBundleMaintainRequest_sync xmlns:n0="http://sap.com/xi/SAPGlobal20/Global"> <BasicMessageHeader/> <ServiceRequest ActionCode="01"> <ID/> <BuyerID>MC6049</BuyerID> <Name languageCode="EN">Service Request with A2X attachment</Name> <RequestInitialReceiptTimePointTimePointTerms> <ReportedOnDateTime>2014-06-05T07:41:34.0000000Z</ReportedOnDateTime> </RequestInitialReceiptTimePointTimePointTerms> <MainIncidentServiceIssueCategory> <ServiceIssueCategoryCatalogueIncidentCategoryKey/> </MainIncidentServiceIssueCategory> <BuyerParty> <PartyKey> <PartyID>MC6049</PartyID> </PartyKey> <PartyContactParty> <PartyKey> <PartyID>MCP6049</PartyID> </PartyKey> </PartyContactParty> </BuyerParty> <ProcessorParty> <PartyKey> <PartyID>MC2267</PartyID> </PartyKey> </ProcessorParty> <ServiceExecutionTeamParty> <PartyKey> <PartyID>MC45310</PartyID> </PartyKey> </ServiceExecutionTeamParty> <ServiceTerms> <ServicePriorityCode>3</ServicePriorityCode> <ServiceIssueCategoryCatalogueServiceCategoryKey> <ServiceIssueCategoryCatalogueServiceCategoryKey>C11</ServiceIssueCategoryCatalogueServiceCategoryKey> </ServiceIssueCategoryCatalogueServiceCategoryKey> </ServiceTerms> <SolutionProposalListCompleteTransmissionIndicator>true</SolutionProposalListCompleteTransmissionIndicator> <SolutionProposal> <CustomerProblemAndSolutionKey> <ID/> <VersionID/> </CustomerProblemAndSolutionKey> <CustomerProblemAndSolutionVersionUUID/> <OutputIncludedIndicator>true</OutputIncludedIndicator> </SolutionProposal> <ServiceReferenceObjectListCompleteTransmissionIndicator>true</ServiceReferenceObjectListCompleteTransmissionIndicator> <ServiceReferenceObject> <ObjectNodeSenderTechnicalID>3</ObjectNodeSenderTechnicalID> <MainIndicator>true</MainIndicator> <ReferenceProductKey> <ProductID>MCC-0001-DS01-SN1</ProductID> </ReferenceProductKey> <RegisteredProductKey> <ProductID/> </RegisteredProductKey> </ServiceReferenceObject> <TextCollection> <UUID/> <Text> <TechnicalID/> <TypeCode/> <LanguageCode/> <CreationDateTime/> <TextContent> <TechnicalID/> <Text/> </TextContent> </Text> </TextCollection> <AttachmentFolder ActionCode="01"> <Document ActionCode="01"> <VisibleIndicator>true</VisibleIndicator> <CategoryCode>3</CategoryCode> <TypeCode>10001</TypeCode> <Name>www.testlink.com</Name> <AlternativeName>Test Link</AlternativeName> <Description>This is atest Link</Description> <ExternalLinkWebURI>http://www.testlink.com</ExternalLinkWebURI> <FileContentURI>http://www.testlink.com</FileContentURI> </Document> </AttachmentFolder> </ServiceRequest> </n0:ServiceRequestBundleMaintainRequest_sync>
The following is a samle XML for creating a simple consistent service request with attachment.
<n0:ServiceRequestBundleMaintainRequest_sync xmlns:n0="http://sap.com/xi/SAPGlobal20/Global"> <BasicMessageHeader/> <ServiceRequest ActionCode="01"> <ID/> <BuyerID>MC6049</BuyerID> <Name languageCode="EN">Service Request with A2X attachment</Name> <RequestInitialReceiptTimePointTimePointTerms> <ReportedOnDateTime>2014-06-05T07:41:34.0000000Z</ReportedOnDateTime> </RequestInitialReceiptTimePointTimePointTerms> <MainIncidentServiceIssueCategory> <ServiceIssueCategoryCatalogueIncidentCategoryKey/> </MainIncidentServiceIssueCategory> <BuyerParty> <PartyKey> <PartyID>MC6049</PartyID> </PartyKey> <PartyContactParty> <PartyKey> <PartyID>MCP6049</PartyID> </PartyKey> </PartyContactParty> </BuyerParty> <ProcessorParty> <PartyKey> <PartyID>MC2267</PartyID> </PartyKey> </ProcessorParty> <ServiceExecutionTeamParty> <PartyKey> <PartyID>MC45310</PartyID> </PartyKey> </ServiceExecutionTeamParty> <ServiceTerms> <ServicePriorityCode>3</ServicePriorityCode> <ServiceIssueCategoryCatalogueServiceCategoryKey> <ServiceIssueCategoryCatalogueServiceCategoryKey>C11</ServiceIssueCategoryCatalogueServiceCategoryKey> </ServiceIssueCategoryCatalogueServiceCategoryKey> </ServiceTerms> <SolutionProposalListCompleteTransmissionIndicator>true</SolutionProposalListCompleteTransmissionIndicator> <SolutionProposal> <CustomerProblemAndSolutionKey> <ID/> <VersionID/> </CustomerProblemAndSolutionKey> <CustomerProblemAndSolutionVersionUUID/> <OutputIncludedIndicator>true</OutputIncludedIndicator> </SolutionProposal> <ServiceReferenceObjectListCompleteTransmissionIndicator>true</ServiceReferenceObjectListCompleteTransmissionIndicator> <ServiceReferenceObject> <ObjectNodeSenderTechnicalID>3</ObjectNodeSenderTechnicalID> <MainIndicator>true</MainIndicator> <ReferenceProductKey> <ProductID>MCC-0001-DS01-SN1</ProductID> </ReferenceProductKey> <RegisteredProductKey> <ProductID/> </RegisteredProductKey> </ServiceReferenceObject> <TextCollection> <UUID/> <Text> <TechnicalID/> <TypeCode/> <LanguageCode/> <CreationDateTime/> <TextContent> <TechnicalID/> <Text/> </TextContent> </Text> </TextCollection> <AttachmentFolder ActionCode="01"> <Document ActionCode="01"> <VisibleIndicator>true</VisibleIndicator> <CategoryCode>3</CategoryCode> <TypeCode>10001</TypeCode> <Name>www.testlink.com</Name> <AlternativeName>Test Link</AlternativeName> <Description>This is atest Link</Description> <ExternalLinkWebURI>http://www.testlink.com</ExternalLinkWebURI> <FileContentURI>http://www.testlink.com</FileContentURI> </Document> </AttachmentFolder> </ServiceRequest> </n0:ServiceRequestBundleMaintainRequest_sync>