Package de.hybris.platform.customerticketingaddon.controllers.pages

Class AccountSupportTicketsPageController

  • @Controller
@RequestMapping("/my-account")
public class AccountSupportTicketsPageController
extends AbstractSearchPageController
    Controller for Customer Support tickets.

    • Constructor Detail

      • AccountSupportTicketsPageController

        public AccountSupportTicketsPageController()

    • Method Detail

      • initBinder

        @InitBinder
public void initBinder​(org.springframework.web.bind.WebDataBinder binder)

      • supportTickets

        @RequestMapping(value="/support-tickets",
                method=GET)
public java.lang.String supportTickets​(@RequestParam(value="page",defaultValue="0")
                                       int pageNumber,
                                       @RequestParam(value="show",defaultValue="Page")
                                       AbstractSearchPageController.ShowMode showMode,
                                       @RequestParam(value="sort",required=false)
                                       java.lang.String sortCode,
                                       @RequestParam(value="ticketAdded",required=false,defaultValue="false")
                                       boolean ticketAdded,
                                       org.springframework.ui.Model model)
                                throws CMSItemNotFoundException
        Lists all tickets
        Parameters:
        pageNumber -
        showMode -
        sortCode -
        model -
        ticketAdded -
        Returns:
        View String
        Throws:
        CMSItemNotFoundException

      • init

        @InitBinder
public void init​(org.springframework.web.bind.WebDataBinder binder)

      • addSupportTicket

        @RequestMapping(value="/add-support-ticket",
                method=GET)
public java.lang.String addSupportTicket​(org.springframework.ui.Model model)
                                  throws CMSItemNotFoundException
        Used for retrieving page to create a customer support ticket.
        Parameters:
        model -
        Returns:
        View String
        Throws:
        CMSItemNotFoundException

      • addSupportTicket

        @RequestMapping(value="/add-support-ticket",
                method=POST,
                produces="application/json")
@ResponseBody
public org.springframework.http.ResponseEntity<java.util.List<java.util.Map<java.lang.String,​java.lang.String>>> addSupportTicket​(SupportTicketForm supportTicketForm,
                                                                                                                                        org.springframework.validation.BindingResult bindingResult)
        Creates a ticket.
        Parameters:
        supportTicketForm -
        bindingResult -
        Returns:
        View String

      • getSupportTicket

        @RequestMapping(value="/support-ticket/{ticketId:.*}",
                method=GET)
public java.lang.String getSupportTicket​(@PathVariable("ticketId")
                                         java.lang.String ticketId,
                                         org.springframework.ui.Model model,
                                         @RequestParam(value="ticketUpdated",required=false,defaultValue="false")
                                         boolean ticketUpdated,
                                         org.springframework.web.servlet.mvc.support.RedirectAttributes redirectModel)
                                  throws CMSItemNotFoundException
        Get Ticket Details.
        Parameters:
        ticketId -
        model -
        redirectModel -
        ticketUpdated -
        Returns:
        View String
        Throws:
        CMSItemNotFoundException

      • updateSupportTicket

        @RequestMapping(value="/support-ticket/{ticketId:.*}",
                method=POST,
                produces="application/json")
@ResponseBody
public org.springframework.http.ResponseEntity<java.util.List<java.util.Map<java.lang.String,​java.lang.String>>> updateSupportTicket​(SupportTicketForm supportTicketForm,
                                                                                                                                           org.springframework.validation.BindingResult bindingResult)
        Updates a ticket with new information from form.
        Parameters:
        supportTicketForm -
        bindingResult -
        Returns:
        View String

      • populateTicketData

        protected TicketData populateTicketData​(SupportTicketForm supportTicketForm)
        Populated the data from the form bean to ticket data object.
        Parameters:
        supportTicketForm -
        Returns:
        TicketData

      • getBreadcrumbs

        protected java.util.List<Breadcrumb> getBreadcrumbs​(java.lang.String breadcrumbCode)

      • buildErrorMessagesMap

        protected java.util.List<java.util.Map<java.lang.String,​java.lang.String>> buildErrorMessagesMap​(org.springframework.validation.BindingResult bindingResult)
        Build the error message list with map contains the validation error code and localised message.
        Parameters:
        bindingResult -
        Returns:
        Map of error code and message

      • buildMessageMap

        protected java.util.Map<java.lang.String,​java.lang.String> buildMessageMap​(java.lang.String key,
                                                                                 java.lang.String localisedKey)
        Build a map with key and localsed Message.
        Parameters:
        key - the render key
        localisedKey - the localised message key
        Returns:
        Map of error code and message