Procedure documentationRecording Errors in the Price Catalog

Procedure

You have established that the data sent by the vendor contains errors, and you want to send him or her a correction proposal. You can prepare this by using error recording, and later send your proposal using the message manager. You create correction proposals for the content of fields that contain data from the vendor (for example, price, units of measure, article texts) - not for fields with internal system data (for example, the different statuses, or posting dates).

You can call error recording from price catalog maintenance in various ways:

If you use pushbutton Show/Hide Error Overview (Show/Hide Error Overview) or double-click in the column Status of Recorded Errors, the window for error recording opens or closes.

If you use pushbutton Record Error for Selected Field (Record Error for Selected Field), you can also start error recording. Depending on the field for which you use the pushbutton, it displays a different text and enables various types of error recording.

Calling error recording from a hotspot field

  1. Select a hotspot field. The processing window opens.

  2. In the processing window, click a field with incorrect content.

  3. Select Record Error (Record Error).

  4. The window for error recording opens. Proceed as described under Carrying out error recording.

Examples of hotspot fields:

  • Text Changes (Text Changes)

  • Characteristic Changes (Characteristic Changes)

  • BOM Changes (BOM Changes)

  • Scale Changes (Scale Changes)

  • Units of Measure Changes (Units of Measure Changes )

  • Price Changes (Price Changes)

  • Item Changes (Item Changes)

Calling error recording from other fields

  1. Select a field.

  2. Select Record Item Error (Record Item Error).

  3. The window for error recording opens. Proceed as described under Carrying out error recording.

Calling error recording from item level

  1. Select a line.

  2. Select Record Item Error (Record Item Error).

  3. The window for error recording opens. Proceed as described under Carrying out error recording - you cannot enter an expected value (since there is no field reference), but only Error Code, Error Text, and Internal Note.

Carrying out error recording

The window is split between an Error Overview (top) and the Error Details (bottom). If you have selected a field for processing, the GTIN of the selected article proposal is always transferred to error recording, and also the field description and the value of the selected field, if relevant. For more information, see Price Catalog Error Recording.

  1. In the lower area Error Details, select an error code.

  2. Enter the expected value.

  3. If necessary, enter the Error Text and Internal Note.

  4. Click Add/Update (Add/Update).

  5. The processed line appears in the upper area, Error Overview, with the data that you entered.

  6. Save your entries - Save (Save) in the header line.

You can then continue with the sending of correction proposals. For more information, see Confirmation Using Message Manager (with Error Recording).

Changing errors

To change existing errors, the error line must be selected in the error overview (top). You do this as follows:

  1. In the Error Overview, select the error line that you want to process.

  2. In the error line, click Edit Error (Edit Error).

  3. In the lower area Error Details, you can edit the error.

Except for the error code, you can change the content of all fields that were editable when you created the error. If you want to change the error code for an existing error, use Delete Error (Delete Error) (in the upper area) to delete the error line, and then create a new error line with the required code.