Tasks

Use

To display and review all the tasks assigned to you, choose Tasks .

The Tasks screen in the Universal Worklist (UWL) contains a table that defines your tasks and their priorities. It also specifies who assigned you the task and when the task was sent.

The different categories of sub views are displayed as dropdown options in the iView. All categories that are not empty are displayed with one or two digits after the category.

Editing Tasks

The task list is displayed in tabular format. The tasks in the list come from different sources, for example from an SAP BPM processes and from alerts.

To execute a task, choose the task in the Subject column.

Displaying Task Details

To display details for a particular task, you must select the relevant task in the table. The details are displayed in the area under the task list.

History Log

History log can be available if it is supported by the data source and UWL is configured to display history entries.

You can display detailed history information out of the box for the Business Workflow work item. To display the list of the executed actions, select a Business Workflow work item in the UWL main list and choose View History. The list is displayed in a separate window.

The main process log and the sub process log are listed.

Displaying Delayed Attributes

When you log on to the portal and access the UWL, some attributes may not be displayed in the task display. Example: Due Date and/or Sent do not contain any information.

These entries are empty because these additional attributes are retrieved in the background which can take some time.

  • If you select a specific entry, all attributes are filled.

  • If you do not perform an action, the display is automatically refreshed when you select a user interface element from the UWL main screen or after the time period you have specified in the Page refresh rate setting (default: 5minutes). This can be configured in the Personalize Tasksscreen of the Universal Worklist.

    For more information, see: Personalizing the UWL Display.