Editing SAP Office Mails in the Universal Worklist

Use

In the Universal Worklist (UWL) you can receive, read, forward, and delete mails sent to you using SAP Business Workplace (transaction SBWP) using the SAP Office Mails tab page.

You can open the attachments to SAP Office Mails. All detailed information on the mail is displayed under the mail inbox.

Procedure

Forwarding SAP Office Mails

In the Universal Worklist switch to the SAP Office Mails tab page.
In the context menu of the mail select the Forward menu entry.

Note

The Forward function is only available using the context menu and you can always only forward one mail. The restrictions possible for receivers in the backend system for forwarding the mail is not supported in the UWL.

The forwarding executed in the UWL is reflected immediately in the backend in the SAP Business Workplace.

Deleting SAP Office Mails

In the Universal Worklist switch to the SAP Office Mails tab page.
To delete a mail, choose the menu entry Delete in the context menu of the mail.
To delete multiple mails, select the mails to be deleted and choose the Delete pushbutton.

The deletion executed in the UWL is reflected immediately in the backend in the SAP Business Workplace.