Troubleshooting

Problem with Monitor's Data

The history chart displays limited or no data in the following cases:

• You have only recently chosen to keep a history of monitor values.

• You have chosen inappropriate time units. Change them within the Display tab page, from the Time Units dropdown box.

• The monitor is deactivated. To activate it, see Activating and Deactivating Monitors .

Graphics Rendering Problem

Charts are rendered in the IGS server. You must have it in the default installation.

You may have this problem if the IGS server is missing from your installation or is not properly configured.

• If the IGS server is installed, you see it as a process/service. If it is stopped, start it again.

• If the IGS server is not installed, you can install it from SAP Service Marketplace.

• If the IGS server is installed and working but you still have a graphics rendering problem, check its configuration in Web Dynpro. Start offlinecfgeditor and go to Configurations\ webdynpro\sap.com\tc~wd~dispwda\Propertyshteet default and check the IGSUrl property. It must contain a working URL.