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The Support Consultant is allowed to sell and provide VAR delivered support for the authorized SAP Software (e.g. Business All-in-One solutions and line of business solutions, analytics solutions, SAP Mobile Platform, Database and Technology solutions, SAP HANA business data platform, SAP Commerce Solution). The support consultant should be aware of the support processes and systems from SAP and be capable of explaining the resources available to help partners find solutions to customer support issues.
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