SAP Service Cloud: Presales
General data for Learning Journey
| Entry | Value |
|---|---|
| ID | 1221 |
| Title | SAP Service Cloud: Presales |
| Short description | This Learning Journey provides you with knowledge you'll need to sell the SAP Service Cloud. Completion of the modules in the Become Competent Scenario will earn you the Presales Consultant Qualification and will count towards the Sell Authorization for your Partner Organization. |
| Video-Link for Learning Journey | |
| Status |
published |
| Visible on Help Portal | no |
| Visible on Learning Hub | yes |
| Link URL for "Start with an overview" | |
| Link URL for "Become competent" | |
| Link URL for "Stay current" | |
| Link URL for "Apply & Expand your skills" | |
| Description for "Join the SAP Learning Room" | SAP Learning Rooms allow you to collaborate with peers and SAP Experts, in a community environment, to achieve common learning objectives. |
| Description for "Start with an overview" | Are you new to a topic or solution? Here you will find content that helps you gain a general understanding of the topic (not mandatory to earn the qualification) . |
| Description for "Become competent" | In order to achieve the SAP Service Cloud for Presales Consultant Qualification, first finish the Pre-requisites training requirements listed below and then select your area of focus (e.g. FSM or CSM) and complete the respective eLearning. |
| Description for "Stay current" | Want to ensure you stay in the know? Here you will find the content you need to stay up-to-date. |
| Description for "Apply & Expand your skills" |
This content will help you broaden and deepen your skills in particular areas. You will also find content which will help you actively practice your skills. |
| Language |
en-US |
Learning Journey Master
| Entry | Value |
|---|---|
| Is this a master Learning Journey? |
no |
| Master title | |
| Master description | |
| Link to LJ for Sales | |
| Link to LJ for Presales | |
| Link to LJ for CEE | |
| Link to LJ for Marketing | |
| Link to LJ for Consultant | |
| Link to LJ for Developer | |
| Link to LJ for Architect | |
| Link to LJ for Administrator | |
| Link to LJ for Business User | |
| Link to LJ for Data Analyst | |
| Product | |
| primary solution | |
| secondary solutions | |
| level 2 solution for ERP and Digital Core | |
| level 2 solution for Digital Supply Chain | |
| level 2 solution for Network & Spend Management | |
| level 2 solution for HR & People Engagement | |
| level 2 solution for Databases & Data Management | |
| level 2 solution for CRM & Customer Experience | |
| level 2 solution for Industry Applications | |
| level 2 solution for Analytics | |
| level 2 solution for Application Development & Integration | |
| level 2 solution for ISV Partners (Build) | |
| level 2 solution for Intelligent Enterprise |
Learning Journey structure
|
Scenario ID |
Scenario Title |
Sub-Topic ID |
Sub-Topic Title |
Tile ID |
Tile Title |
||||
|---|---|---|---|---|---|---|---|---|---|
| 1221 | SAP Service Cloud: Presales |
1 |
Join the SAP Learning Room | ||||||
| 1221 | SAP Service Cloud: Presales |
1 |
Join the SAP Learning Room | 2930 | SAP PartnerEdge - SAP Customer Experience Learning Room |
SAP Learning Room |
LR-PE-CEC | ||
| 1221 | SAP Service Cloud: Presales |
2 |
Start with an overview | ||||||
| 1221 | SAP Service Cloud: Presales |
2 |
Start with an overview | 17099 | Experience Management - Enablement Package |
Other |
|||
| 1221 | SAP Service Cloud: Presales |
2 |
Start with an overview | 10478 | The Gold Guide: Connect with Purpose |
Other |
|||
| 1221 | SAP Service Cloud: Presales |
2 |
Start with an overview | 17156 | Overview/Quickstart Guide - SAP Service Cloud |
Other |
|||
| 1221 | SAP Service Cloud: Presales |
2 |
Start with an overview | 17149 | Features and Configurations - SAP Service Cloud |
Other |
|||
| 1221 | SAP Service Cloud: Presales |
2 |
Start with an overview | 17150 | How-to - SAP Service Cloud |
Other |
|||
| 1221 | SAP Service Cloud: Presales |
2 |
Start with an overview | 13173 | SAP Service Cloud on sap.com |
Other |
|||
| 1221 | SAP Service Cloud: Presales |
2 |
Start with an overview | 13172 | SAP Service Cloud on SAP PartnerEdge Portal |
Other |
|||
| 1221 | SAP Service Cloud: Presales |
2 |
Start with an overview | 18652 | Sales Plays for SAP Service Cloud |
Other |
|||
| 1221 | SAP Service Cloud: Presales |
2 |
Start with an overview | 18653 | Related Products for SAP Service Cloud |
Other |
|||
| 1221 | SAP Service Cloud: Presales |
3 |
Become competent | ||||||
| 1221 | SAP Service Cloud: Presales |
3 |
Become competent | 1 | Pre-requisite training requirement (prior to taking the area of focus training) | ||||
| 1221 | SAP Service Cloud: Presales |
3 |
Become competent | 1 | Pre-requisite training requirement (prior to taking the area of focus training) | 2865 | Foundational Presales Skills |
Course |
PE_PRES_FOUNDATION |
| 1221 | SAP Service Cloud: Presales |
3 |
Become competent | 1 | Pre-requisite training requirement (prior to taking the area of focus training) | 13120 | SAP Service Cloud |
Course |
PE_SEC_AGN |
| 1221 | SAP Service Cloud: Presales |
3 |
Become competent | 2 | Area of focus –at least one of the eLearning below to earn your qualification | ||||
| 1221 | SAP Service Cloud: Presales |
3 |
Become competent | 2 | Area of focus –at least one of the eLearning below to earn your qualification | 13126 | SAP Field Service Management for Presales Consultant |
Course |
PE_SEC_FSM_PRE |
| 1221 | SAP Service Cloud: Presales |
3 |
Become competent | 2 | Area of focus –at least one of the eLearning below to earn your qualification | 13127 | SAP Customer Service Management for Presales Consultant |
Course |
PE_SEC_CSM_PRE |
| 1221 | SAP Service Cloud: Presales |
3 |
Become competent | 3 | Complementary Learning | ||||
| 1221 | SAP Service Cloud: Presales |
3 |
Become competent | 3 | Complementary Learning | 17152 | Presales Virtual Bootcamp: SAP Service Cloud |
Other |
|
| 1221 | SAP Service Cloud: Presales |
3 |
Become competent | 3 | Complementary Learning | 17153 | SAP Service Cloud Microlearning Playlists |
openSAP |
|
| 1221 | SAP Service Cloud: Presales |
3 |
Become competent | 3 | Complementary Learning | 2947 | Presales Discovery Skills |
Course |
PE_PRES_DISCOVERY |
| 1221 | SAP Service Cloud: Presales |
3 |
Become competent | 3 | Complementary Learning | 2948 | Delivering Best in Class Demonstrations |
Course |
PE_PRES_DEMO |
| 1221 | SAP Service Cloud: Presales |
4 |
Stay current | ||||||
| 1221 | SAP Service Cloud: Presales |
4 |
Stay current | 4135 | The Intelligent Enterprise |
Course |
PE_INTEL_ENTERP | ||
| 1221 | SAP Service Cloud: Presales |
4 |
Stay current | 17154 | The Intelligent Enterprise for SAP Service Cloud |
Course |
PE_C4_SERV_CLOUD_IE_18 | ||
| 1221 | SAP Service Cloud: Presales |
4 |
Stay current | 10661 | The Intelligent Enterprise for C/4HANA |
Course |
PE_C4_INTENT | ||
| 1221 | SAP Service Cloud: Presales |
4 |
Stay current | 17151 | Roadmap: SAP Service Cloud |
Other |
|||
| 1221 | SAP Service Cloud: Presales |
5 |
Apply & Expand your skills | ||||||
| 1221 | SAP Service Cloud: Presales |
5 |
Apply & Expand your skills | 4 | Apply your Skills | ||||
| 1221 | SAP Service Cloud: Presales |
5 |
Apply & Expand your skills | 4 | Apply your Skills | 17138 | SAP Customer Experience Sales Readiness |
Other |
|
| 1221 | SAP Service Cloud: Presales |
5 |
Apply & Expand your skills | 5 | Expand your Skills | ||||
| 1221 | SAP Service Cloud: Presales |
5 |
Apply & Expand your skills | 5 | Expand your Skills | 18419 | Industry Skills Development |
Other |
|
| 1221 | SAP Service Cloud: Presales |
5 |
Apply & Expand your skills | 5 | Expand your Skills | 17502 | Getting Started with SAP Model Company |
openSAP |
MOD1 |
| 1221 | SAP Service Cloud: Presales |
5 |
Apply & Expand your skills | 5 | Expand your Skills | 2965 | Reimagine Customer Experience with SAP C/4HANA |
openSAP |
C4H1 |
| 1221 | SAP Service Cloud: Presales |
5 |
Apply & Expand your skills | 5 | Expand your Skills | 17161 | SAP Live Access |
Other |
|
| 1221 | SAP Service Cloud: Presales |
5 |
Apply & Expand your skills | 5 | Expand your Skills | 16571 | The Power of Experience Management |
openSAP |
XM1 |
| 1221 | SAP Service Cloud: Presales |
5 |
Apply & Expand your skills | 5 | Expand your Skills | 184 | SAP Marketing Cloud within overall SAP Customer Experience business process: Lead-to-Cash |
openSAP |
CX1 |
| 1221 | SAP Service Cloud: Presales |
5 |
Apply & Expand your skills | 5 | Expand your Skills | 10619 | Test and Demo Tools and Resources |
Other |
|
| 1221 | SAP Service Cloud: Presales |
5 |
Apply & Expand your skills | 5 | Expand your Skills | 17160 | SAP Communities - SAP Service Cloud |
Other |
|
| 1221 | SAP Service Cloud: Presales |
5 |
Apply & Expand your skills | 5 | Expand your Skills | 17145 | SAP Help Portal/FAQ |
Other |
|
| 1221 | SAP Service Cloud: Presales |
5 |
Apply & Expand your skills | 5 | Expand your Skills | 2857 | SAP Digital Partner Enablement Platform |
Other |
|
| 1221 | SAP Service Cloud: Presales |
5 |
Apply & Expand your skills | 5 | Expand your Skills | 10618 | Join SAP Customer Experience Global / Regional Events |
Other |
| ID | title | description | master | master title | master description | role | product | featured content | solution level 1 | solution level 2 | language | link to LJ video | status | available on Help Portal | available on Learning Hub | creation date | Description for scenario 1 | Description for scenario 2 | Description for scenario 3 | Description for scenario 4 | Description for scenario 5 | Link URL for "Start with an overview" |
Link URL for "Become competent" |
Link URL for "Stay current" |
Link URL for "Apply & Expand your skills" |
LJ LOIO |
LJ Origin | LJ Groups | number of tiles |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1221 | SAP Service Cloud: Presales | This Learning Journey provides you with knowledge you'll need to sell the SAP Service Cloud. Completion of the modules in the Become Competent Scenario will earn you the Presales Consultant Qualification and will count towards the Sell Authorization for your Partner Organization. |
no |
en-US |
published |
no | yes | 2019-04 | SAP Learning Rooms allow you to collaborate with peers and SAP Experts, in a community environment, to achieve common learning objectives. | Are you new to a topic or solution? Here you will find content that helps you gain a general understanding of the topic (not mandatory to earn the qualification) . | In order to achieve the SAP Service Cloud for Presales Consultant Qualification, first finish the Pre-requisites training requirements listed below and then select your area of focus (e.g. FSM or CSM) and complete the respective eLearning. | Want to ensure you stay in the know? Here you will find the content you need to stay up-to-date. |
This content will help you broaden and deepen your skills in particular areas. You will also find content which will help you actively practice your skills. |
loio8cb594b93a934dfc92f548f65e4dc915 | PE |
Learning_Hub
partner_edge
Welcome to SAP PartnerEdge Learning Journeys!
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yes
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