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SAP Service Ticket Intelligence: Presales

General data for Learning Journey

EntryValue
ID 434
TitleSAP Service Ticket Intelligence: Presales
Short descriptionThis Learning Journey provides the knowledge you'll need to support your customer in each phase of the lifecycle throughout the relationship with you and SAP.
Video-Link for Learning Journey 
Status

published

Visible on Help Portalno
Visible on Learning Hubyes
Link URL for "Start with an overview" 
Link URL for "Become competent" 
Link URL for "Stay current" 
Link URL for "Apply & Expand your skills" 
Description for "Join the SAP Learning Room"SAP Learning Rooms allow you to collaborate with peers and SAP Experts, in a community environment, to achieve common learning objectives.
Description for "Start with an overview"Are you new to a topic or solution? Here you will find content that helps you gain a general understanding of the topic (not mandatory to earn the qualification)
Description for "Become competent"The content and web assessments you will find here provide you with in-depth knowledge of the topic, and are required to earn the Sales Executive or Presales Consultant Qualification.
Description for "Stay current"Want to ensure you stay in the know? Here you will find the content you need to stay up-to-date.
Description for "Apply & Expand your skills"

This content will help you broaden and deepen your skills in particular areas. You will also find content which will help you actively practice your skills.

Languageen-US

Learning Journey Master

EntryValue
Is this a master Learning Journey?

no

Master title
Master description 
Link to LJ for Sales 
Link to LJ for Presales 
Link to LJ for CEE 
Link to LJ for Marketing 
Link to LJ for Consultant 
Link to LJ for Developer 
Link to LJ for Architect 
Link to LJ for Administrator 
Link to LJ for Business User 
Link to LJ for Data Analyst 
Product

SAP Service Ticket Intelligence

primary solution
  • Analytics
secondary solutions
    level 2 solution for ERP and Digital Core
      level 2 solution for Digital Supply Chain
        level 2 solution for Network & Spend Management
          level 2 solution for HR & People Engagement
            level 2 solution for Databases & Data Management
              level 2 solution for CRM & Customer Experience
                level 2 solution for Industry Applications
                  level 2 solution for Analytics
                    level 2 solution for Application Development & Integration
                      level 2 solution for ISV Partners (Build)
                        level 2 solution for Intelligent Enterprise

                          Learning Journey structure

                            

                          Scenario ID

                          Scenario Title

                          Sub-Topic ID

                          Sub-Topic Title

                          Tile ID

                          Tile Title

                            
                          434SAP Service Ticket Intelligence: Presales

                          1

                          Join the SAP Learning Room       
                          434SAP Service Ticket Intelligence: Presales

                          1

                          Join the SAP Learning Room   4016SAP Cloud Platform Learning Room

                          SAP Learning Room

                          LR_PE_HCLOUD
                          434SAP Service Ticket Intelligence: Presales

                          2

                          Start with an overview       
                          434SAP Service Ticket Intelligence: Presales

                          2

                          Start with an overview   4002SAP Service Ticket Intelligence L1

                          Other

                           
                          434SAP Service Ticket Intelligence: Presales

                          2

                          Start with an overview   4003Machine Learning: Making Customer Service Operations smarter & more strategic

                          Other

                           
                          434SAP Service Ticket Intelligence: Presales

                          2

                          Start with an overview   4004SAP Service Ticket Intelligence Infographic

                          Other

                           
                          434SAP Service Ticket Intelligence: Presales

                          2

                          Start with an overview   4005SAP Leonardo Machine Learning Foundation Demos - SAP Ticket Itelligence

                          Other

                           
                          434SAP Service Ticket Intelligence: Presales

                          2

                          Start with an overview   4009SAP Ticket Intelligence User Documentation

                          Other

                           
                          434SAP Service Ticket Intelligence: Presales

                          2

                          Start with an overview   4010SAP Service Ticket Intelligence Road Map

                          Other

                           
                          434SAP Service Ticket Intelligence: Presales

                          2

                          Start with an overview   4012SAP Service Ticket Intelligence FAQ

                          Other

                           
                          434SAP Service Ticket Intelligence: Presales

                          2

                          Start with an overview   4007SAP Service Ticket Intelligence Demo

                          Other

                           
                          434SAP Service Ticket Intelligence: Presales

                          2

                          Start with an overview   2865Foundational Presales Skills

                          Course

                          PE_PRES_FOUNDATION
                          434SAP Service Ticket Intelligence: Presales

                          3

                          Become competent       
                          434SAP Service Ticket Intelligence: Presales

                          4

                          Stay current       
                          434SAP Service Ticket Intelligence: Presales

                          4

                          Stay current   10757SAP Cloud Platform – Intelligent Enterprise

                          Course

                          PE_CL_PLAT_IE
                          434SAP Service Ticket Intelligence: Presales

                          4

                          Stay current   4135The Intelligent Enterprise

                          Course

                          PE_INTEL_ENTERP
                          434SAP Service Ticket Intelligence: Presales

                          5

                          Apply & Expand your skills       
                          434SAP Service Ticket Intelligence: Presales

                          5

                          Apply & Expand your skills   4008SAP Service Ticket Intelligence L2

                          Other

                           
                          434SAP Service Ticket Intelligence: Presales

                          5

                          Apply & Expand your skills   4015SAP Leonardo Machine Learning Business Services on API Business Hub

                          Other

                           
                          434SAP Service Ticket Intelligence: Presales

                          5

                          Apply & Expand your skills   4011SAP Leonardo Machine Learning

                          Other

                           
                          434SAP Service Ticket Intelligence: Presales

                          5

                          Apply & Expand your skills   4014SAP Service Ticket Intelligence - Early Adopter Care

                          Other

                           
                          IDtitledescriptionmastermaster titlemaster descriptionroleproductfeatured contentsolution level 1solution level 2languagelink to LJ videostatusavailable on Help Portalavailable on Learning Hubcreation dateDescription for scenario 1Description for scenario 2Description for scenario 3Description for scenario 4Description for scenario 5

                          Link URL for "Start with an overview"

                          Link URL for "Become competent"

                          Link URL for "Stay current"

                          Link URL for "Apply & Expand your skills"

                          LJ LOIO

                          LJ OriginLJ Groupsnumber of tiles
                          434SAP Service Ticket Intelligence: PresalesThis Learning Journey provides the knowledge you'll need to support your customer in each phase of the lifecycle throughout the relationship with you and SAP.

                          no

                           

                          SAP Service Ticket Intelligence

                           
                          • Analytics
                                                  en-US 

                                                  published

                                                  noyes2018-08SAP Learning Rooms allow you to collaborate with peers and SAP Experts, in a community environment, to achieve common learning objectives. Are you new to a topic or solution? Here you will find content that helps you gain a general understanding of the topic (not mandatory to earn the qualification) The content and web assessments you will find here provide you with in-depth knowledge of the topic, and are required to earn the Sales Executive or Presales Consultant Qualification. Want to ensure you stay in the know? Here you will find the content you need to stay up-to-date.

                                                  This content will help you broaden and deepen your skills in particular areas. You will also find content which will help you actively practice your skills.

                                                      loio434f31e8514a4a67835daaf30373561ePE  

                                                  Learning_Hub

                                                  partner_edge

                                                  Welcome to SAP PartnerEdge Learning Journeys!

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