SAP Service Ticket Intelligence: Presales
General data for Learning Journey
| Entry | Value |
|---|---|
| ID | 434 |
| Title | SAP Service Ticket Intelligence: Presales |
| Short description | This Learning Journey provides the knowledge you'll need to support your customer in each phase of the lifecycle throughout the relationship with you and SAP. |
| Video-Link for Learning Journey | |
| Status |
published |
| Visible on Help Portal | no |
| Visible on Learning Hub | yes |
| Link URL for "Start with an overview" | |
| Link URL for "Become competent" | |
| Link URL for "Stay current" | |
| Link URL for "Apply & Expand your skills" | |
| Description for "Join the SAP Learning Room" | SAP Learning Rooms allow you to collaborate with peers and SAP Experts, in a community environment, to achieve common learning objectives. |
| Description for "Start with an overview" | Are you new to a topic or solution? Here you will find content that helps you gain a general understanding of the topic (not mandatory to earn the qualification) |
| Description for "Become competent" | The content and web assessments you will find here provide you with in-depth knowledge of the topic, and are required to earn the Sales Executive or Presales Consultant Qualification. |
| Description for "Stay current" | Want to ensure you stay in the know? Here you will find the content you need to stay up-to-date. |
| Description for "Apply & Expand your skills" |
This content will help you broaden and deepen your skills in particular areas. You will also find content which will help you actively practice your skills. |
| Language | en-US |
| Edition |
Main Learning Journey data
| Entry | Value |
|---|---|
| Is this a main Learning Journey? |
no |
| Main title | |
| Main description | |
| Link to LJ for Sales | |
| Link to LJ for Presales | |
| Link to LJ for CEE | |
| Link to LJ for Marketing | |
| Link to LJ for Project Manager | |
| Link to LJ for Consultant | |
| Link to LJ for Developer | |
| Link to LJ for Architect | |
| Link to LJ for Administrator | |
| Link to LJ for Business User | |
| Link to LJ for Data Analyst | |
| Product | SAP Service Ticket Intelligence |
| primary solution | |
| secondary solutions | |
| level 2 solution for ERP and Finance | |
| level 2 solution for Supply Chain Management | |
| level 2 solution for Network & Spend Management | |
| level 2 solution for HR & People Engagement | |
| level 2 solution for CRM & Customer Experience | |
| level 2 solution for Industry Applications | |
| level 2 solution for Business Technology Platform | |
| level 2 solution for ISV Partners (Build) | |
| level 2 solution for Intelligent Enterprise |
Learning Journey structure
| LJ ID | LJ title | Scenario ID | Scenario Title | Sub-Topic ID | Sub-Topic Title | Tile ID | Tile Title | Tile Type | Parent Code | Tile LOIO | Build | LJ LOIO | Row Counter |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 434 | SAP Service Ticket Intelligence: Presales |
1 | Join the SAP Learning Room | SHIP | loio434f31e8514a4a67835daaf30373561e | ||||||||
| 434 | SAP Service Ticket Intelligence: Presales |
1 | Join the SAP Learning Room | 4016 | SAP PartnerEdge SAP Business Technology Platform Learning Room |
SAP Learning Room | LR_PE_HCLOUD | loio96f97da6899844a198f00e26ad53af97 | SHIP | loio434f31e8514a4a67835daaf30373561e | |||
| 434 | SAP Service Ticket Intelligence: Presales |
2 | Start with an overview | SHIP | loio434f31e8514a4a67835daaf30373561e | ||||||||
| 434 | SAP Service Ticket Intelligence: Presales |
2 | Start with an overview | 4002 | SAP Service Ticket Intelligence L1 |
Other | loioab84d9b9beca4e59aa52b761fb2f7360 | SHIP | loio434f31e8514a4a67835daaf30373561e | ||||
| 434 | SAP Service Ticket Intelligence: Presales |
2 | Start with an overview | 4003 | Machine Learning: Making Customer Service Operations smarter & more strategic |
Other | loiobcb6722c254d4a39b3febdb524366e75 | SHIP | loio434f31e8514a4a67835daaf30373561e | ||||
| 434 | SAP Service Ticket Intelligence: Presales |
2 | Start with an overview | 4004 | SAP Service Ticket Intelligence Infographic |
Other | loioe2306a4eae3f4f9ba50f70358ab0000d | SHIP | loio434f31e8514a4a67835daaf30373561e | ||||
| 434 | SAP Service Ticket Intelligence: Presales |
2 | Start with an overview | 4005 | SAP Leonardo Machine Learning Foundation Demos - SAP Ticket Itelligence |
Other | loio1bc7c78bd9484781b524ce9f556a7729 | SHIP | loio434f31e8514a4a67835daaf30373561e | ||||
| 434 | SAP Service Ticket Intelligence: Presales |
2 | Start with an overview | 4009 | SAP Ticket Intelligence User Documentation |
Other | loio2a47d6544c2d4c3ea94c009f20258295 | SHIP | loio434f31e8514a4a67835daaf30373561e | ||||
| 434 | SAP Service Ticket Intelligence: Presales |
2 | Start with an overview | 4010 | SAP Service Ticket Intelligence Road Map |
Other | loio0e35f454d773478b9f89a7acd20fc964 | SHIP | loio434f31e8514a4a67835daaf30373561e | ||||
| 434 | SAP Service Ticket Intelligence: Presales |
2 | Start with an overview | 4012 | SAP Service Ticket Intelligence FAQ |
Other | loiob32ed17aa5214385ab1127ecc261fd07 | SHIP | loio434f31e8514a4a67835daaf30373561e | ||||
| 434 | SAP Service Ticket Intelligence: Presales |
2 | Start with an overview | 4007 | SAP Service Ticket Intelligence Demo |
Other | loioeb8296df5a5c49838a262d9d1d461fb5 | SHIP | loio434f31e8514a4a67835daaf30373561e | ||||
| 434 | SAP Service Ticket Intelligence: Presales |
2 | Start with an overview | 2865 | Foundational Presales Skills |
Course | PE_PRES_FOUNDATION | loio5419fe97fc274d82bcef236d8c4ea8b6 | SHIP | loio434f31e8514a4a67835daaf30373561e | |||
| 434 | SAP Service Ticket Intelligence: Presales |
3 | Become competent | SHIP | loio434f31e8514a4a67835daaf30373561e | ||||||||
| 434 | SAP Service Ticket Intelligence: Presales |
4 | Stay current | SHIP | loio434f31e8514a4a67835daaf30373561e | ||||||||
| 434 | SAP Service Ticket Intelligence: Presales |
4 | Stay current | 10757 | SAP Cloud Platform – Intelligent Enterprise |
Course | PE_CL_PLAT_IE | loio5aca56a708274e94b90a273e08ca1810 | SHIP | loio434f31e8514a4a67835daaf30373561e | |||
| 434 | SAP Service Ticket Intelligence: Presales |
4 | Stay current | 4135 | The Intelligent Enterprise |
Course | PE_INTEL_ENTERP | loio43296c444f6e462ca7137559b80d8164 | SHIP | loio434f31e8514a4a67835daaf30373561e | |||
| 434 | SAP Service Ticket Intelligence: Presales |
5 | Apply & Expand your skills | SHIP | loio434f31e8514a4a67835daaf30373561e | ||||||||
| 434 | SAP Service Ticket Intelligence: Presales |
5 | Apply & Expand your skills | 20238 | Join SAP Business Technology Platform Global / Regional Events |
Other | loiofcc21992f69449f5a72bea761c5cccd4 | SHIP | loio434f31e8514a4a67835daaf30373561e | ||||
| 434 | SAP Service Ticket Intelligence: Presales |
5 | Apply & Expand your skills | 4008 | SAP Service Ticket Intelligence L2 |
Other | loioc161b9b8197b434f92551cc1a12a9dec | SHIP | loio434f31e8514a4a67835daaf30373561e | ||||
| 434 | SAP Service Ticket Intelligence: Presales |
5 | Apply & Expand your skills | 4015 | SAP Leonardo Machine Learning Business Services on API Business Hub |
Other | loiod6d2f5cc4d2745eaa33bf670b16261e3 | SHIP | loio434f31e8514a4a67835daaf30373561e | ||||
| 434 | SAP Service Ticket Intelligence: Presales |
5 | Apply & Expand your skills | 4011 | SAP Leonardo Machine Learning |
Other | loio4a4234e65681431690f193baba0c33d6 | SHIP | loio434f31e8514a4a67835daaf30373561e | ||||
| 434 | SAP Service Ticket Intelligence: Presales |
5 | Apply & Expand your skills | 4014 | SAP Service Ticket Intelligence - Early Adopter Care |
Other | loio4aefbba898ae466983b9537170fdce48 | SHIP | loio434f31e8514a4a67835daaf30373561e |
| ID | title | description | main LJ | main title | main description | role | product | solution level 1 | solution level 2 | language | link to learning journey video | status | available on Help Portal | available on Learning Hub | creation date | Description for scenario 1 | Description for scenario 2 | Description for scenario 3 | Description for scenario 4 | Description for scenario 5 | Link URL for scenario 2 | Link URL for scenario 3 | Link URL for scenario 4 | Link URL for scenario 5 | LJ LOIO | LJ Origin | LJ Groups | LJ Target | Build | last updated date | number of tiles |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 434 | SAP Service Ticket Intelligence: Presales | This Learning Journey provides the knowledge you'll need to support your customer in each phase of the lifecycle throughout the relationship with you and SAP. |
no | SAP Service Ticket Intelligence | en-US |
published | no | yes | 2018-08 | SAP Learning Rooms allow you to collaborate with peers and SAP Experts, in a community environment, to achieve common learning objectives. | Are you new to a topic or solution? Here you will find content that helps you gain a general understanding of the topic (not mandatory to earn the qualification) | The content and web assessments you will find here provide you with in-depth knowledge of the topic, and are required to earn the Sales Executive or Presales Consultant Qualification. | Want to ensure you stay in the know? Here you will find the content you need to stay up-to-date. |
This content will help you broaden and deepen your skills in particular areas. You will also find content which will help you actively practice your skills. | loio434f31e8514a4a67835daaf30373561e | PE | LH | SHIP | 2021-02 |
Learning_Hub
partner_edge
Welcome to SAP PartnerEdge Learning Journeys!
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