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SAP Service Ticket Intelligence: Presales

General data for Learning Journey

Entry Value
ID 434
Title SAP Service Ticket Intelligence: Presales
Short description This Learning Journey provides the knowledge you'll need to support your customer in each phase of the lifecycle throughout the relationship with you and SAP.
Video-Link for Learning Journey  
Status

published

Visible on Help Portal no
Visible on Learning Hub yes
Link URL for "Start with an overview"  
Link URL for "Become competent"  
Link URL for "Stay current"  
Link URL for "Apply & Expand your skills"  
Description for "Join the SAP Learning Room" SAP Learning Rooms allow you to collaborate with peers and SAP Experts, in a community environment, to achieve common learning objectives.
Description for "Start with an overview" Are you new to a topic or solution? Here you will find content that helps you gain a general understanding of the topic (not mandatory to earn the qualification)
Description for "Become competent" The content and web assessments you will find here provide you with in-depth knowledge of the topic, and are required to earn the Sales Executive or Presales Consultant Qualification.
Description for "Stay current" Want to ensure you stay in the know? Here you will find the content you need to stay up-to-date.
Description for "Apply & Expand your skills"

This content will help you broaden and deepen your skills in particular areas. You will also find content which will help you actively practice your skills.

Language en-US
Edition

Main Learning Journey data

Entry Value
Is this a main Learning Journey?

no

Main title
Main description  
Link to LJ for Sales  
Link to LJ for Presales  
Link to LJ for CEE  
Link to LJ for Marketing  
Link to LJ for Project Manager  
Link to LJ for Consultant  
Link to LJ for Developer  
Link to LJ for Architect  
Link to LJ for Administrator  
Link to LJ for Business User  
Link to LJ for Data Analyst  
Product

SAP Service Ticket Intelligence

primary solution
secondary solutions
level 2 solution for ERP and Finance
level 2 solution for Supply Chain Management
level 2 solution for Network & Spend Management
level 2 solution for HR & People Engagement
level 2 solution for CRM & Customer Experience
level 2 solution for Industry Applications
level 2 solution for Business Technology Platform
level 2 solution for ISV Partners (Build)
level 2 solution for Intelligent Enterprise

Learning Journey structure

LJ IDLJ titleScenario IDScenario TitleSub-Topic IDSub-Topic TitleTile IDTile TitleTile TypeParent CodeTile LOIOBuildLJ LOIORow Counter
434SAP Service Ticket Intelligence: Presales

1

Join the SAP Learning Room        

SHIP

loio434f31e8514a4a67835daaf30373561e 
434SAP Service Ticket Intelligence: Presales

1

Join the SAP Learning Room   4016SAP PartnerEdge SAP Business Technology Platform Learning Room

SAP Learning Room

LR_PE_HCLOUDloio96f97da6899844a198f00e26ad53af97

SHIP

loio434f31e8514a4a67835daaf30373561e 
434SAP Service Ticket Intelligence: Presales

2

Start with an overview        

SHIP

loio434f31e8514a4a67835daaf30373561e 
434SAP Service Ticket Intelligence: Presales

2

Start with an overview   4002SAP Service Ticket Intelligence L1

Other

 loioab84d9b9beca4e59aa52b761fb2f7360

SHIP

loio434f31e8514a4a67835daaf30373561e 
434SAP Service Ticket Intelligence: Presales

2

Start with an overview   4003Machine Learning: Making Customer Service Operations smarter & more strategic

Other

 loiobcb6722c254d4a39b3febdb524366e75

SHIP

loio434f31e8514a4a67835daaf30373561e 
434SAP Service Ticket Intelligence: Presales

2

Start with an overview   4004SAP Service Ticket Intelligence Infographic

Other

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SHIP

loio434f31e8514a4a67835daaf30373561e 
434SAP Service Ticket Intelligence: Presales

2

Start with an overview   4005SAP Leonardo Machine Learning Foundation Demos - SAP Ticket Itelligence

Other

 loio1bc7c78bd9484781b524ce9f556a7729

SHIP

loio434f31e8514a4a67835daaf30373561e 
434SAP Service Ticket Intelligence: Presales

2

Start with an overview   4009SAP Ticket Intelligence User Documentation

Other

 loio2a47d6544c2d4c3ea94c009f20258295

SHIP

loio434f31e8514a4a67835daaf30373561e 
434SAP Service Ticket Intelligence: Presales

2

Start with an overview   4010SAP Service Ticket Intelligence Road Map

Other

 loio0e35f454d773478b9f89a7acd20fc964

SHIP

loio434f31e8514a4a67835daaf30373561e 
434SAP Service Ticket Intelligence: Presales

2

Start with an overview   4012SAP Service Ticket Intelligence FAQ

Other

 loiob32ed17aa5214385ab1127ecc261fd07

SHIP

loio434f31e8514a4a67835daaf30373561e 
434SAP Service Ticket Intelligence: Presales

2

Start with an overview   4007SAP Service Ticket Intelligence Demo

Other

 loioeb8296df5a5c49838a262d9d1d461fb5

SHIP

loio434f31e8514a4a67835daaf30373561e 
434SAP Service Ticket Intelligence: Presales

2

Start with an overview   2865Foundational Presales Skills

Course

PE_PRES_FOUNDATIONloio5419fe97fc274d82bcef236d8c4ea8b6

SHIP

loio434f31e8514a4a67835daaf30373561e 
434SAP Service Ticket Intelligence: Presales

3

Become competent        

SHIP

loio434f31e8514a4a67835daaf30373561e 
434SAP Service Ticket Intelligence: Presales

4

Stay current        

SHIP

loio434f31e8514a4a67835daaf30373561e 
434SAP Service Ticket Intelligence: Presales

4

Stay current   10757SAP Cloud Platform – Intelligent Enterprise

Course

PE_CL_PLAT_IEloio5aca56a708274e94b90a273e08ca1810

SHIP

loio434f31e8514a4a67835daaf30373561e 
434SAP Service Ticket Intelligence: Presales

4

Stay current   4135The Intelligent Enterprise

Course

PE_INTEL_ENTERPloio43296c444f6e462ca7137559b80d8164

SHIP

loio434f31e8514a4a67835daaf30373561e 
434SAP Service Ticket Intelligence: Presales

5

Apply & Expand your skills        

SHIP

loio434f31e8514a4a67835daaf30373561e 
434SAP Service Ticket Intelligence: Presales

5

Apply & Expand your skills   20238Join SAP Business Technology Platform Global / Regional Events

Other

 loiofcc21992f69449f5a72bea761c5cccd4

SHIP

loio434f31e8514a4a67835daaf30373561e 
434SAP Service Ticket Intelligence: Presales

5

Apply & Expand your skills   4008SAP Service Ticket Intelligence L2

Other

 loioc161b9b8197b434f92551cc1a12a9dec

SHIP

loio434f31e8514a4a67835daaf30373561e 
434SAP Service Ticket Intelligence: Presales

5

Apply & Expand your skills   4015SAP Leonardo Machine Learning Business Services on API Business Hub

Other

 loiod6d2f5cc4d2745eaa33bf670b16261e3

SHIP

loio434f31e8514a4a67835daaf30373561e 
434SAP Service Ticket Intelligence: Presales

5

Apply & Expand your skills   4011SAP Leonardo Machine Learning

Other

 loio4a4234e65681431690f193baba0c33d6

SHIP

loio434f31e8514a4a67835daaf30373561e 
434SAP Service Ticket Intelligence: Presales

5

Apply & Expand your skills   4014SAP Service Ticket Intelligence - Early Adopter Care

Other

 loio4aefbba898ae466983b9537170fdce48

SHIP

loio434f31e8514a4a67835daaf30373561e 
IDtitledescriptionmain LJmain titlemain descriptionroleproductsolution level 1solution level 2languagelink to learning journey videostatusavailable on Help Portalavailable on Learning Hubcreation dateDescription for scenario 1Description for scenario 2Description for scenario 3Description for scenario 4Description for scenario 5Link URL for scenario 2Link URL for scenario 3Link URL for scenario 4Link URL for scenario 5LJ LOIOLJ OriginLJ GroupsLJ TargetBuildlast updated datenumber of tiles
434SAP Service Ticket Intelligence: PresalesThis Learning Journey provides the knowledge you'll need to support your customer in each phase of the lifecycle throughout the relationship with you and SAP.

no

 

SAP Service Ticket Intelligence

en-US 

published

noyes2018-08SAP Learning Rooms allow you to collaborate with peers and SAP Experts, in a community environment, to achieve common learning objectives. Are you new to a topic or solution? Here you will find content that helps you gain a general understanding of the topic (not mandatory to earn the qualification) The content and web assessments you will find here provide you with in-depth knowledge of the topic, and are required to earn the Sales Executive or Presales Consultant Qualification. Want to ensure you stay in the know? Here you will find the content you need to stay up-to-date.

This content will help you broaden and deepen your skills in particular areas. You will also find content which will help you actively practice your skills.

    loio434f31e8514a4a67835daaf30373561ePE

LH

SHIP

2021-02 

Learning_Hub

partner_edge

Welcome to SAP PartnerEdge Learning Journeys!

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