SAP Service Ticket Intelligence: Presales
General data for Learning Journey
| Entry | Value |
|---|---|
| ID | 434 |
| Title | SAP Service Ticket Intelligence: Presales |
| Short description | This Learning Journey provides the knowledge you'll need to support your customer in each phase of the lifecycle throughout the relationship with you and SAP. |
| Video-Link for Learning Journey | |
| Status |
published |
| Visible on Help Portal | no |
| Visible on Learning Hub | yes |
| Link URL for "Start with an overview" | |
| Link URL for "Become competent" | |
| Link URL for "Stay current" | |
| Link URL for "Apply & Expand your skills" | |
| Description for "Join the SAP Learning Room" | SAP Learning Rooms allow you to collaborate with peers and SAP Experts, in a community environment, to achieve common learning objectives. |
| Description for "Start with an overview" | Are you new to a topic or solution? Here you will find content that helps you gain a general understanding of the topic (not mandatory to earn the qualification) |
| Description for "Become competent" | The content and web assessments you will find here provide you with in-depth knowledge of the topic, and are required to earn the Sales Executive or Presales Consultant Qualification. |
| Description for "Stay current" | Want to ensure you stay in the know? Here you will find the content you need to stay up-to-date. |
| Description for "Apply & Expand your skills" | This content will help you broaden and deepen your skills in particular areas. You will also find content which will help you actively practice your skills. |
| Language | en-US |
Learning Journey Master
| Entry | Value |
|---|---|
| Is this a master Learning Journey? | no |
| Master title | |
| Master description | |
| Link to LJ for Sales | |
| Link to LJ for Presales | |
| Link to LJ for CEE | |
| Link to LJ for Marketing | |
| Link to LJ for Consultant | |
| Link to LJ for Developer | |
| Link to LJ for Architect | |
| Link to LJ for Administrator | |
| Link to LJ for Business User | |
| Link to LJ for Data Analyst | |
| Product | SAP Service Ticket Intelligence |
| primary solution |
|
| secondary solutions | |
| level 2 solution for ERP and Digital Core | |
| level 2 solution for Digital Supply Chain | |
| level 2 solution for Network & Spend Management | |
| level 2 solution for HR & People Engagement | |
| level 2 solution for Databases & Data Management | |
| level 2 solution for CRM & Customer Experience | |
| level 2 solution for Industry Applications | |
| level 2 solution for Analytics | |
| level 2 solution for Application Development & Integration | |
| level 2 solution for ISV Partners (Build) | |
| level 2 solution for Intelligent Enterprise |
Learning Journey structure
| Scenario ID | Scenario Title | Sub-Topic ID | Sub-Topic Title | Tile ID | Tile Title | ||||
|---|---|---|---|---|---|---|---|---|---|
| 434 | SAP Service Ticket Intelligence: Presales |
1 | Join the SAP Learning Room | ||||||
| 434 | SAP Service Ticket Intelligence: Presales |
1 | Join the SAP Learning Room | 4016 | SAP Cloud Platform Learning Room |
SAP Learning Room | LR_PE_HCLOUD | ||
| 434 | SAP Service Ticket Intelligence: Presales |
2 | Start with an overview | ||||||
| 434 | SAP Service Ticket Intelligence: Presales |
2 | Start with an overview | 4002 | SAP Service Ticket Intelligence L1 |
Other | |||
| 434 | SAP Service Ticket Intelligence: Presales |
2 | Start with an overview | 4003 | Machine Learning: Making Customer Service Operations smarter & more strategic |
Other | |||
| 434 | SAP Service Ticket Intelligence: Presales |
2 | Start with an overview | 4004 | SAP Service Ticket Intelligence Infographic |
Other | |||
| 434 | SAP Service Ticket Intelligence: Presales |
2 | Start with an overview | 4005 | SAP Leonardo Machine Learning Foundation Demos - SAP Ticket Itelligence |
Other | |||
| 434 | SAP Service Ticket Intelligence: Presales |
2 | Start with an overview | 4009 | SAP Ticket Intelligence User Documentation |
Other | |||
| 434 | SAP Service Ticket Intelligence: Presales |
2 | Start with an overview | 4010 | SAP Service Ticket Intelligence Road Map |
Other | |||
| 434 | SAP Service Ticket Intelligence: Presales |
2 | Start with an overview | 4012 | SAP Service Ticket Intelligence FAQ |
Other | |||
| 434 | SAP Service Ticket Intelligence: Presales |
2 | Start with an overview | 4007 | SAP Service Ticket Intelligence Demo |
Other | |||
| 434 | SAP Service Ticket Intelligence: Presales |
2 | Start with an overview | 2865 | Foundational Presales Skills |
Course | PE_PRES_FOUNDATION | ||
| 434 | SAP Service Ticket Intelligence: Presales |
3 | Become competent | ||||||
| 434 | SAP Service Ticket Intelligence: Presales |
4 | Stay current | ||||||
| 434 | SAP Service Ticket Intelligence: Presales |
4 | Stay current | 10757 | SAP Cloud Platform – Intelligent Enterprise |
Course | PE_CL_PLAT_IE | ||
| 434 | SAP Service Ticket Intelligence: Presales |
4 | Stay current | 4135 | The Intelligent Enterprise |
Course | PE_INTEL_ENTERP | ||
| 434 | SAP Service Ticket Intelligence: Presales |
5 | Apply & Expand your skills | ||||||
| 434 | SAP Service Ticket Intelligence: Presales |
5 | Apply & Expand your skills | 4008 | SAP Service Ticket Intelligence L2 |
Other | |||
| 434 | SAP Service Ticket Intelligence: Presales |
5 | Apply & Expand your skills | 4015 | SAP Leonardo Machine Learning Business Services on API Business Hub |
Other | |||
| 434 | SAP Service Ticket Intelligence: Presales |
5 | Apply & Expand your skills | 4011 | SAP Leonardo Machine Learning |
Other | |||
| 434 | SAP Service Ticket Intelligence: Presales |
5 | Apply & Expand your skills | 4014 | SAP Service Ticket Intelligence - Early Adopter Care |
Other |
| ID | title | description | master | master title | master description | role | product | featured content | solution level 1 | solution level 2 | language | link to LJ video | status | available on Help Portal | available on Learning Hub | creation date | Description for scenario 1 | Description for scenario 2 | Description for scenario 3 | Description for scenario 4 | Description for scenario 5 | Link URL for "Start with an overview" | Link URL for "Become competent" | Link URL for "Stay current" | Link URL for "Apply & Expand your skills" | LJ LOIO | LJ Origin | LJ Groups | number of tiles |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 434 | SAP Service Ticket Intelligence: Presales | This Learning Journey provides the knowledge you'll need to support your customer in each phase of the lifecycle throughout the relationship with you and SAP. | no | SAP Service Ticket Intelligence |
| en-US |
published | no | yes | 2018-08 | SAP Learning Rooms allow you to collaborate with peers and SAP Experts, in a community environment, to achieve common learning objectives. | Are you new to a topic or solution? Here you will find content that helps you gain a general understanding of the topic (not mandatory to earn the qualification) | The content and web assessments you will find here provide you with in-depth knowledge of the topic, and are required to earn the Sales Executive or Presales Consultant Qualification. | Want to ensure you stay in the know? Here you will find the content you need to stay up-to-date. | This content will help you broaden and deepen your skills in particular areas. You will also find content which will help you actively practice your skills. | loio434f31e8514a4a67835daaf30373561e | PE |
Learning_Hub
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Welcome to SAP PartnerEdge Learning Journeys!
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