Function documentationChecking Document Status


The NF-e/CT-e Monitor enables you to see at a glance the current status for each document entry by means of the action status icon in the first column. Together with the entry in the second column, Required Process Step, these values guide you through any necessary steps that are required for the electronic fiscal document to be processed.


Check the status of your electronic fiscal document as follows:

Action Status Icon/Meaning

Required Process Step

In Process (In Process)

Blank = No manual action required

A = Numbering will be done via batch report – no action required

B = Sending will be done via batch report – no action required

Completed (Completed)

C = Completed

In Process; User Action Required (In Process; User Action Required). User must trigger the next step.

2 = Cancel Source Document

3 = Send documents to tax authorities

For example, if you posted an electronic fiscal document under central contingency (see Central Contingency Processing).

6 = Enter protocol number (see Incoming Electronic Notas Fiscais)

7 = Request authorization from tax authorities to cancel/skip document

8 = Internal validation error in messaging system. Send again!

9 = Set document number and send to the tax authorities

0 = Set document number and send to the tax authorities via Batch report

Error/Inconsistency; User Action Required (Error/Inconsistency; User Action Required) . User must trigger the next step.

1 = Cancel electronic fiscal document and post new one/Reset electronic fiscal document and send again

This is for the case that the request for authorization was rejected or denied (see Requesting Authorization for Documents).

4 = Request to cancel rejected; check the reason

5 = Request to skip rejected; check the reason

Note Note

Check to see if an log exists, which may provide additional information about the status.

End of the note.

You can also check the history of the individual electronic fiscal document by clicking on the document number. The monitor displays the history at the bottom of the screen.

Note that although you perform the required action, the status does not change to C (Completed) until the entire process is completed, as illustrated in the example below.