Activating Services for Real-Time Collaboration

Use

To make services for real-time collaboration available, activate the Real-Time Collaboration (RTC) technical component. RTC provides the standard services instant messaging and application sharing.

Procedure

Activating Services for Real-Time Collaboration in the Classic Framework Page

In the portal, choose Content Administration Portal Content Management.

You reach the Portal Content Studio.
In the Portal Catalog, choose Portal Content Portal Users Standard Portal Users.
To prevent the system overwriting your settings during the next update, copy the Classic Framework Page object.
In the context menu of the (the copy of the) Classic Framework Page object , choose Open Page.

Note

If you use variants of the Classic Framework Page for different user groups, make sure that the settings are changed in all variants. Otherwise, the corresponding services are not available for all portal users.
Select the Tool Area iView and choose Open .

The Property Editor for the tool area appears.
Choose Modify Properties in the upper right-hand corner of the Property Editor.
Choose All , and then select the All Properties category from the Show Category dropdown list.

Set the following properties as described in the table below:

Property	Value
Enable Collaboration Launch Pad	`True`
Enable Real-Time Collaboration	`True`
Cache Validity Period	Optional: Specify the cache validity period in seconds. Note The activation of the CLP takes effect only after the cache validity period has expired. In case the cache validity period is longer than the required waiting time you can reduce this time by entering the required value in second, for example `10` seconds.

Save your entries.

Activating Services for Real-Time Collaboration in the Ajax Framework Page

In the portal, choose Content Administration Portal Content Management.

You reach the Portal Content Studio.
In the Portal Catalog, choose Portal Content Portal Users Standard Portal Users Ajax Framework PAge.
To prevent the system overwriting your settings during the next update, copy the Ajax Framework Page .
In the context menu of the (the copy of the) Ajax Framework Page object, choose Open Page.

Note

If you use variants of the Ajax Framework Page for different user groups, make sure that the settings are changed in all variants. Otherwise, the corresponding services are not available for all portal users.
Choose Properties All, and then select the All Properties category from the Show Category dropdown list.
Choose Modify Properties in the upper right-hand corner of the Property Editor.
Activate the Enable Real-Time Collaboration property.
Optional: Specify the required value for the Cache Validity Period property.

Note

The activation of the CLP takes effect only after the cache validity period has expired. In case the cache validity period is longer than the required waiting time you can reduce this time by entering the required value in second, for example 10 seconds.
Save your entries.
To display the page content and layout settings for the Ajax Framework Page , choose Page .
Select the AFP Masthead iView, and then choose Open in the context menu.
Choose All , and then select the All Properties category from the Show Category dropdown list.
Activate the Show Link in Masthead: Collaborate property, and save your entries.

Result

The portal masthead contains the link for launching the CLP. The services for real-time collaboration (instant messaging and application sharing) that are provided in the CLP Collaboration menu have been activated.

Follow-on steps: To be able to use the RTC services, you must activate the RTC service type in the Synchronous Collaboration Framework and configure Real-Time Collaboration (see the link list below).

More Information

Classic Framework Page

Activating Synchronous Collaboration Service Types

Configuring Real-Time Collaboration