Microsoft Exchange Connectivity based on WebDAV Protocol - Troubleshooting
The table below contains error messages and appropriate action.
| Error number | Solution |
|---|---|
|
GW-DAVX-001 |
The Groupware manager has not been initialized for this transport. Check for errors logged during the start-up of the portal. |
|
GW-DAVX-002 |
Verify whether the Exchange server name mentioned in the user mapping and DAVXchg Transport are the same and is valid. |
|
GW-DAVX-003 |
Either the username or the password in the user mapping is incorrect. |
|
GW-DAVX-004 |
The user does not have permission to create an appointment in this mailbox. Verify the permissions of the Mailbox for this user in the Exchange server. |
|
GW-DAVX-005 |
An error in creating the request. Refresh and try again. If the problem persists contact SAP support. |
|
GW-DAVX-006 |
An error in creating the request. Refresh and try again. If the problem persists contact SAP support. |
|
GW-DAVX-007 |
The custom form has not been configured correctly. Check whether the customform name in the DAVXchg transport and the published Custom Form name are the same. E.g IPM.Appointment.SAP. |
|
GW-DAVX-008 |
The appointment was not found. The appointment is either deleted or updated. Refresh the IView and try again. |
|
GW-DAVX-009 |
The connection to the Exchange server is timed-out. Refresh the IView and try again. If the problem persists check the connectivity to the exchange server. |
|
GW-DAVX-010 |
Exchange server is unable to process the request. Check the connectivity to the exchange server. |
|
GW-DAVX-011 |
Some of the DAVXchg transport parameters are incorrect. Check the connectivity to the exchange server using these parameters. |
|
GW-DAVX-012 |
The user mailserver in the usermapping does not match with any of the configured DAVXchg transports. Check the exchange serve name in the user mailserver. |
|
GW-DAVX-013 |
The port specified in the DAVXchg transport is incorrect. |
|
GW-DAVX-014 |
The virtual directory in the DAVXchg transport is incorrect. The default value is /Calendar. |
|
GW-DAVX-015 |
The name of the IIS was not configured when you created the Exchange transport. Update the IIS name for the appropriate transport instance. |