Concur Invoice Standard Edition End User Help

Email Approvals

The Email Approval feature gives approvers all the information they need to manage their invoice approvals via email. Your company may or may not use the Email Approval feature.

If your company uses the feature:

  1. When the user submits an invoice, the user's approver receives an email that contains:

    • The invoice details in the body of the email - and -

    • A link to access Concur Invoice

  2. The approver reviews the invoice details.

  3. The approver views the attached receipt, if any.

  4. The approver clicks the link in the email:

    • The approver is automatically logged into SAP Concur and the invoice opens if:

      • The company uses an SAP Concur-supported SSO platform - and -

      • The approver is currently on the company network or is using VPN

    • Otherwise, when the approver clicks the link, the SAP Concur login page appears. The approver logs in and follows the normal steps for approving invoices.

Forwarded email

If an email approval is forwarded, the link within the email will not provide the same results. That is, if the person to whom the email is forwarded clicks the link, that person is not automatically logged in to SAP Concur; that person does not have approval right for that invoice. Instead, that person is taken to the sign in page. They must log in but they likely have no access to that particular invoice.