Creating an Error Report

Context

You can generate a zip file containing a comprehensive report of system errors, which you can attach when reporting a product error or customer message to SAP Support.

The information saved in the error report depends on the settings specified in the Embedded Support group of the Options pane ( Start of the navigation pathTools  Next navigation step OptionsEnd of the navigation path). For more information, see Options Pane - Embedded Support Group in the Visual Composer Reference Guide .

Procedure


  1. Choose Start of the navigation pathHelp  Next navigation step Create an Error ReportEnd of the navigation path. The File Download dialog box is displayed.

  2. Click Save .

  3. Use the Save in dropdown list to navigate to the folder in which you want to save the error report and click Save .

Results

A zip file is created in the specified location. The zip file contains files, or zipped sets of files, for each information type according to the settings specified in the Embedded Support group of the Options pane.