Master Security Guide Cloud - Client Onboarding

Some edge clients need to communicate with cloud and edge services even if no user is currently using the client (no user is logged in to the client). Clients use JWT access tokens to authenticate and authorize the communication.

An edge client must be onboarded to get its own unique access and refresh tokens. Access tokens are used for authentication and authorization. Refresh tokens are used to get new access and refresh tokens.

Note: Client onboarding does not apply to cloud services. They use a different authentication method.