SAP Knowledge Warehouse

Purpose

The SAP Knowledge Warehouse (SAP KW) is the SAP Solution for all the material used in training, documentation and handbooks.

The SAP KW is an integrated environment for creating, translating, displaying, and managing Info Objects. For example, you can use SAP KW for:

• Documentation (for example, application help)

• Training material

• Handbooks (especially for quality management)

Key Features

You can use SAP KW for the following activities:

• Modeling contents

  You can create data models for various content types using the document modeling workbench. You can then use these data models to standardize and simplify the creation of contents.

  For more information, refer to the documentation on Modeling Content.

• Creation and translation of contents

  In the author and translation environment you can create, edit, and translate contents for your documentation, training material, or manuals.

  Using a standardized interface you can establish links to other applications, in order to simplify the general work flow for users (for example, you can use a workflow with status tracking for translation). Microsoft Word, Microsoft PowerPoint, and Microsoft Visio are integrated.

• Distribution (provisioning) of contents

  End users can receive relevant information in different presentation formats on their desktop, for example, as online user help, or to print out.

• Managing contents

  All content is managed in such a way that the latest version of the right information is available to the right users.

  For more information, see the documentation on the Administration of SAP KW.