April 2017 Expense Standard Edition Admin Summary
Last Update: 25 April 2017
Cash Advance
Change to Cash Advance Return Assignment LogicLast year, Concur made a change to the logic of returned cash advances. Consequently, the system combined some cash advance returns into a single journal entry. This was true if the system processed the Cash Advance return in a different currency than the currency requested on the Cash Advance.
With this release, Concur accounts for cash advances in the following order:
- Matching currency returns
- Non-matching currency returns
- Expenses
Business Purpose / Client Benefit: This change generates a Standard Accounting Extract with all of the expected journal entries.
Expense Pay
Global Funding Account StatusThe Status column for funding accounts now displays a range of statuses. Prior to this change, the status was "Global Account" which served only to differentiate Global funding accounts from Classic funding accounts.
The possible statuses are:
- In Progress – The client has started, but not finished entering funding account information.
- In Review – The client has finished entering funding account information and submitted it for verification to the payment processing partner.
- Accepted – The payment processing partner has verified and accepted the account information.
Business Purpose / Client Benefit: The Status column now displays the status of the global funding account.
New Claim Level Entry in Audit Trail Shows Aborted or Declined Payment DemandsThis feature allows Reimbursement Managers to view an audit trail of an expense claim and know when a payment demand failed. The Reimbursement Manager can see when a payment demand was aborted or declined and then rescheduled into a new batch.
Business Purpose / Client Benefit: Now Reimbursement Managers have full visibility of the expense claim progression through the payment cycle with a detailed history of payment delays caused by aborted or declined payments.
Payment Manager
Funding Account Column Displays Inactive StatusTo help Reimbursement Managers easily see when a batch is tied to an inactive funding account, Concur has added "(Inactive)" red prefix text in front of the funding account name on the View Batches tab of the Monitor Batches page in Payment Manager.
Business Purpose / Client Benefit: Reimbursement Managers can easily see batches that the system will not process because they are tied to inactive funding accounts.
Profile
Bank Information Field ChangesIn Profile, Concur has added a new banking field for Singapore and Turkey and has renamed existing banking fields for Thailand and all default countries that do not have a unique country profile.
FOR SINGAPORE AND TURKEYConcur has added the following field on the Bank Information page in Profile:
- SWIFT / BIC
Concur has renamed the following fields on the Bank Information page:
- Bank Routing Number is now BAHTNET or bank routing number
Concur has renamed the following fields on the Bank Information page in Profile:
- Routing Number is now SWIFT / BIC or Local Routing Number
- Bank Account Number is now Bank Account Number or IBAN
- Address Line 1 is now Personal Address Line 1
- Address Line 2 is now Personal Address Line 2
Business Purpose / Client Benefit: These changes are a best-practice measure to provide users with a better experience when completing their banking profile.
Personal Address Now Required for Users Entering or Updating Their USD Bank InformationWith the growth of Expense Pay, a popular option for automating the generation of payments, complete employee banking information must exist in Profile. With this release, United States Dollar (USD) users will be required to enter additional information before they can save new banking information in Concur.
Users who have already entered information are not required to take any action at this time. However, they will be required to complete the required fields if they update their Bank Information in Concur.
The following fields are impacted by this change:
- Bank Name (now required)
- Personal Address Line 1 (required) – New field!
- Personal Address Line 2 (optional) – New field!
- City (required) – New field!
- State (required) – New field!
- ZIP Code (required) – New field!
Business Purpose / Client Benefit: Concur must gather all information that may be required for payment processing.
QuickBooks
Mapping VAT Tax Codes (QBO)For QuickBooks Online (QBO) clients, you can now map VAT tax codes for tax groups between QBO and Concur. When the QBO tax codes are mapped, QBO will calculate the tax amount based on the QBO tax code, ensuring the correct transaction amounts are posted.
Tax codes are mapped from the Tax Authority: [country name] – Tax Group: [tax group name] page on the Modify Reclaim Codes tab.
Business Purpose / Client Benefit: This enhancement provides QBO clients with additional VAT tracking for single-level VAT taxes.
Printed Claims
Enhanced OptionConcur has enhanced the PDF and Email claims functionality for users who print expense claims. Today these options are shown only for the detailed claim. With this change, all printed claims would provide these same options.
Business Purpose / Client Benefit: This enhancement provides clients with consistent PDF and Email options on all printed claim formats available to the user.
Terminology
Terminology Changes – ItalianConcur changed the following Italian terms:
English Term | Previous Italian Term | Updated Italian Term |
|---|---|---|
segment | segmento | tratta |
workflow | regola del flusso di lavoro | workflow |
Business Purpose / Client Benefit: This change improves accuracy and consistency of the Italian version of the Concur user interface.
Terminology Changes – SpanishConcur has updated the following Latin American Spanish terms:
English Term | Previous Spanish Term | Updated Spanish Term |
|---|---|---|
allocation | distribución | asignación |
allocate | distribuir | asignar |
Business Purpose / Client Benefit: This change improves accuracy and consistency of the Latin America - Spanish version of the Concur user interface.
Supported Configurations
Support for TLS v 1.0 Encryption Protocol to End – DATE MOVED FOR THE US DATACENTREPlease note these dates:
- EU datacentre: Completed on Tuesday, 4 April 2017
- US datacentre: MOVED TO Wednesday, 31 May 2017
Concur announces an End of Support cycle for version 1.0 of the TLS encryption protocol, continuing support for the more secure 1.1 and 1.2 versions of TLS. As background, the TLS protocol allows secure back and forth communications between a phone or computer and a cloud-based service.
Note that, since less than 1% of Concur users are logging in to Concur Solutions using browsers or phones limited to version 1.0, a very small number of users are affected by this support discontinuation.
PLEASE NOTE NEW END DATE OF SUPPORT IS MAY
We have moved the date in order to give our clients ample time to understand and make the required manual changes to their browser's security settings. These changes will be detailed in an upcoming service release.
Business Purpose / Client Benefit: Concur is taking this step after careful consideration of both the client’s security and ease of upgrade to the newer, more secure 1.1 and 1.2 versions of TLS. This end of life plan for TLS v 1.0 ensures our clients are communicating with Concur services in a safe and secure manner using TLS v. 1.1 and newer.
Microsoft IE v.10 Browser Support Ends 18 August 2017 - BannerAfter Concur has deprecated TLS 1.0 from concursolutions.com, Internet Explorer 10 will be queued for deprecation in August 2017. Microsoft deprecated Internet Explorer 10 as of 12 January 2016.
A banner will be added in Concur in April 2017 to notify remaining users of Internet Explorer 10 that their browser version will no longer be supported and to upgrade to Internet Explorer 11.
Business Purpose / Client Benefit: Upgrading to Internet Explorer 11 will enable companies to use a supported Microsoft browser that – by default – supports TLS 1.2.
Coming Soon
Admin: Concur Expense Solution Suggestion ArchiveEach month, using Solution Suggestions, Concur adds client-suggested enhancements and features to Concur Expense, Travel and Invoice products. As part of evolving Solution Suggestions, Concur will archive Concur Expense submissions that have not received votes or comments in 2016 or 2017 and do not have at least 20 votes (200 points).
In the May release, Concur will change the following Brazilian Portuguese terms:
English Term | Previous Brazilian Portuguese Term | Updated Brazilian Portuguese Term |
|---|---|---|
route | rota | trajeto |
employee | empregado | funcionário |
Business Purpose / Client Benefit: These changes improve accuracy and consistency of the Brazilian Portuguese version of all Concur solutions.
Terminology Changes – DutchIn the May release, Concur will change the following Dutch terms:
English Term | Previous Dutch Terms | Updated Dutch Term |
|---|---|---|
vendor | leverancier / aanbieder / merchant / bedrijf | leverancier |
supplier | leverancier / aanbieder / bedrijf | leverancier |
merchant | leverancier / merchant | handelaar |
provider | leverancier / aanbieder / verstrekker / provider / verlener / uitgever | aanbieder |
Business Purpose / Client Benefit: These changes improve accuracy and consistency of the Dutch version of all Concur solutions.
Terminology Changes – ItalianIn the May release, Concur will change the following Italian terms:
English Term | Previous Italian Term | Updated Italian Term |
|---|---|---|
cash advance | anticipo di cassa | anticipo |
line item | voce riga | voce |
Business Purpose / Client Benefit: These changes improve accuracy and consistency of the Italian version of all Concur solutions.
Terminology Change – SwedishIn the May release, Concur will change the following Swedish term:
English Term | Previous Swedish Term | Updated Swedish Term |
|---|---|---|
line item | radobjekt | radpost |
Business Purpose / Client Benefit: This change improves accuracy and consistency of the Swedish version of all Concur solutions.
Setup: Enhanced Fiscal Calendar for Analysis / IntelligenceConcur will soon provide an enhanced fiscal calendar for Analysis / Intelligence. A fiscal calendar allows organisations to define their accounting periods independent of the standard calendar year. Many organisations define their own calendars to model their financial reporting to reflect seasons in their business, to compare results with direct competitors and to avoid the busy year-end season in January.
The new fiscal calendar will be available under Reporting Configuration, which is accessed via Administration > Expense Settings or Administration > Invoice Settings.
For more information, refer to the release notes for Analysis / Intelligence.
Expense Claims: Check for Missing Account Code Later in WorkflowEmployees will be able to save, submit and approve an expense claim even if one or more account codes are missing for expenses in the claim.
Currently, whenever an expense is saved, the system validates that an account code has been provided for the related expense type and adds that account code to the expense (a process not visible through the UI). If there is no account code associated with the expense, the expense cannot be saved.
With this update, the system will validate and add the account code to the expense after the final approval step.
After the final approval step, the claim goes to the pre-payment processing step. If an account code does not exist for one of the expense types used in the claim, the system will block the expense data from being extracted or posted to your financial system until your Concur company administrator provides an account code mapping for the expense type in Setup.
Business Purpose / Client Benefit: Employees are no longer prevented from completing their expense claims when an account code is missing in the expense type configuration. Account codes are now populated at a single, consistent point in the workflow.
Microsoft IE v.10 Browser Support Ends 18 August 2017Support for Microsoft Internet Explorer (IE) version 10 browsers under Concur products will end on 18 August 2017. Concur strongly advises clients using IE v.10 to update to the latest IE browser version before that date, or to install and work with another supported browser.
IMPORTANT: In addition, this change is a result of deprecating TLS 1.0. Upgrading to Internet Explorer 11 will enable companies to use a supported Microsoft browser that – by default – supports TLS 1.2.
Background: Beginning 12 January 2016, only the most current version of Internet Explorer available for a supported operating system will receive technical support and security updates from Microsoft in accordance with their Product Lifecycle programme (view at https://support.microsoft.com/en-us/gp/microsoft-internet-explorer).
For more information about supported browsers under Concur products, refer to the Browser Support section of the Concur: Travel & Expense Supported Configurations - Client Versiondocument.
Subprocessors
Concur Non-Affiliated SubprocessorsThe list of non-affiliated subprocessors is available here (English Only): Concur Non-Affiliated Subprocessors.
If you have questions or comments, please email: Privacy-Request@Concur.com.
