September 2017 Expense Standard Edition Admin Summary
Last Update: 16 September 2017
Expense Pay – Global
New Contact Fields for Funding AccountsThese new fields allow users to provide and maintain contact information for each funding account. The contact information can then be used by Concur and Concur’s payment-processing partners to locate the correct person at a client company if a funding issue occurs.
Business Purpose / Client Benefit: These new fields expedite the process of contacting the correct point person for resolving funding failures.
Additional Card Programmes Now Supported – United StatesExpense Pay – Global now supports the following credit card programmes for the United States Dollar (USD $):
- JP Morgan Chase MasterCard/Visa USD
- Citibank MasterCard/Visa USD
All cards use the same Electronic Data Interchange (EDI) format to different bank accounts.
Business Purpose / Client Benefit: These additional options can expedite the processing of credit card expenses.
Retirement of Classic Pay and Migration to Global PayConcur’s Expense Pay (classic) products execute payments associated with processing expense claims. To ensure compliance with ever-changing regulatory requirements, tailored to geo-diverse markets, Concur has engaged dedicated, experienced, third party payment-processing partners and developed a next-generation pay product: Expense Pay – Global.
Moving forward, Concur will use one Expense Pay product to service your business anywhere in the world. Concur’s Expense Pay – Global product will replace our existing legacy Expense Pay (classic) offerings (including NA Pay, EMEA Pay and next APA Pay.) For Concur clients with an Expense Pay product, Expense Pay – Global will be our go-forward product. This notification begins our sunset process for all legacy Expense Pay (classic) products.
Business Purpose / Client Benefit: The Expense Pay – Global offering maintains industry best practices for payment processing functionality within Concur.
Receipts
Upload Images Link Now Goes Directly to Available ReceiptsOn the Concur home page, the existing link (for those who have the link) to upload receipts (New > Upload Receipts) will take users to the Available Receipts section of the main Expense page.
Business Purpose / Client Benefit: The change allows users to upload receipts more efficiently.
USB IC Card Readers – Japan
No Longer SupportedThe USB IC Card reader solution for capturing Japanese IC Card travel information in Expense utilised a reader connected to a single computer. Because Microsoft is deprecating the ActiveX technology leveraged by this solution, Concur is ending support for the solution.
Important dates:
- On 1 August 2017, Concur discontinued support for this solution.
- After 31 December 2017, the solution is being retired and will no longer work in Concur.
As a replacement, Concur's current solution uses a Network IC Card Reader, which our Japanese clients are already deploying. The Network IC Card Reader has the benefit of allowing multiple users to import transactions at a central location.
For the Network IC Card Reader release note, refer to the October 2016 Expense Standard Edition Admin Summary topic.
Business Purpose / Client Benefit: This retirement keeps Concur users aligned with current technology.
Japan Public Transportation (JPT)
Jorudan MaintenanceThe Japan Public Transportation (JPT) database of stations and lines received routine maintenance changes such as additions, name changes and removals.
Business Purpose / Client Benefit: Lists in Expense continue to reflect JPT's current stations and lines.
Users by Browser Report
Users by Browser Report Available in CSV OnlyThe Users by Browser report is available to all admins working with the Expense, Request, Invoice and/or Travel offerings in both the Professional and Standard product editions.
With this release, the report is available only in CSV format.
This CSV file contains the following fields: Login Name, Email, First Name, Last Name, Last Login Date, IP Address, Login Count, Browser and Browser version.
Business Purpose / Client Benefit: The report shows admins if users have outdated or unsupported browsers. CSV is the most widely used data format.
Sign In Page for ConcurSolutions.com
Updated Background Images on the Sign In PageWith this release, images on the Sign In page will be updated to a new quarterly selection of images.
Planned Changes
The items in this section are targeted for future releases. Concur reserves the right to postpone implementation of – or completely remove – any enhancement/change mentioned here.
**Planned Changes** E-Bunsho Timestamp – JapanThe new e-Bunsho Timestamp feature for Japan allows admins to turn on timestamping of receipts for groups of users.
Business Purpose / Client Benefit: This new feature supports clients in Japan who want to transition to storing time-stamped digital images of receipts instead of paper copies, while maintaining compliance with Japanese government regulations on receipt storage.
**Planned Changes** In-Product Messaging (IPM) for EuropeFor quite some time, In-Product Messaging (IPM) within Concur products has been available for US customers.
The messaging that is presented to each US user is based on data provided by a well-known US-based "recommendation" engine. That engine, however, is not the best fit for the stricter laws in the European Union (EU). So, in an effort to comply with the EU laws, Concur developed its own recommendation engine for its In-Product Messaging System.
Early Access customers in the EU will be contacted by a Concur representative before enabling this feature. After 60 days, this feature could be enabled for all other customers in the EU. Also, since the new system will provide a better all-around IPM experience for Concur customers, US customers will soon use the new system, too.
Just like today for US users – the content, timing, location and frequency of a message are all defined by each message campaign and by the characteristics of each company and each user.
**Planned Changes** Setup is Getting a New Look and Improved NavigationThe current Setup navigation links that appear on each of the Setup pages will be reorganised into a central Product Settings page containing sections, defined by business purpose, which contain links and brief descriptions for the Setup pages, to help administrators understand the purpose of each feature. On clicking a link, for example Users, you would go to the existing Users page that you use today. A navigation breadcrumb trail provides a path back to the central Product Settings page.
In future releases, Concur will be making additional improvements to some of the Product Settings features. Additional information will be available in future release notes.
Business Purpose / Client Benefit: This enhancement will help improve the Setup feature navigation, and make it easier for new administrators to understand the Product Settings features and complete the Setup tasks.
**Planned Changes** Check for Missing Account Code Later in WorkflowEmployees will be able to save, submit and approve an expense claim even if one or more account codes are missing for expenses in the claim.
Currently, whenever an expense is saved, the system validates that an account code has been provided for the related expense type and adds that account code to the expense (a process not visible through the UI). If there is no account code associated with the expense, the expense cannot be saved.
With this update, the claim can be submitted and approved. However, the system will block the expense data from being extracted or posted to your financial system until your Concur company administrator provides an account code mapping for the expense type in Setup.
Business Purpose / Client Benefit: Employees are no longer prevented from completing their expense claims when an account code is missing in the expense type configuration. Account codes are now populated at a single, consistent point in the workflow.
Client Notifications
Concur Non-Affiliated SubprocessorsThe list of non-affiliated subprocessors is available here: Concur Non-Affiliated Subprocessors (English Only)
Monthly Browser CertificationsMonthly browser certifications, both current and planned, are available with the other Concur monthly release notes, accessible from What's New - Standard Edition
