Interface CommerceCustomerSupportService

All Known Implementing Classes:
DefaultCommerceCustomerSupportService, DefaultCommerceCustomerSupportService

public interface CommerceCustomerSupportService
The interface defines methods to access information about Customer Support (Assisted Service) mode.
  • Method Summary

    Modifier and Type
    Method
    Description
    Returns Agent if Customer Support mode is on.
    Returns Emulated Customer if Customer Support mode is on and any Customer is emulated.
    boolean
    Returns true if Customer Support mode is on (Customer Support Agent is active).
  • Method Details

    • isCustomerSupportAgentActive

      boolean isCustomerSupportAgentActive()
      Returns true if Customer Support mode is on (Customer Support Agent is active).
      Returns:
      boolean
    • getEmulatedCustomer

      UserModel getEmulatedCustomer()
      Returns Emulated Customer if Customer Support mode is on and any Customer is emulated.
      Returns:
      UserModel
    • getAgent

      UserModel getAgent()
      Returns Agent if Customer Support mode is on.
      Returns:
      UserModel