Interface CommerceCustomerSupportService
- All Known Implementing Classes:
DefaultCommerceCustomerSupportService,DefaultCommerceCustomerSupportService
public interface CommerceCustomerSupportService
The interface defines methods to access information about Customer Support (Assisted Service) mode.
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Method Summary
Modifier and TypeMethodDescriptiongetAgent()Returns Agent if Customer Support mode is on.Returns Emulated Customer if Customer Support mode is on and any Customer is emulated.booleanReturns true if Customer Support mode is on (Customer Support Agent is active).
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Method Details
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isCustomerSupportAgentActive
boolean isCustomerSupportAgentActive()Returns true if Customer Support mode is on (Customer Support Agent is active).- Returns:
- boolean
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getEmulatedCustomer
UserModel getEmulatedCustomer()Returns Emulated Customer if Customer Support mode is on and any Customer is emulated.- Returns:
- UserModel
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getAgent
UserModel getAgent()Returns Agent if Customer Support mode is on.- Returns:
- UserModel
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