Additional Information

Request Payload Information
Field Name	Data Type	Description and Possible Values
caseName (mandatory)	String	Specifies the name of the improvement request.
caseType (mandatory)	String	Specifies the improvement request. Possible values are: 1-Product Improvement 2-Process improvement 3-Maintenance improvement
priority (mandatory)	String	Specifies the case priority. Possible values are: 1-Low 2-Medium 3-High
commercialImpact (optional)	Integer	Commercial risk involved due to the performance issue. Possible values: 0 to 5
safetyImpact	Integer	Safety risk. Possible values: 0 to 5
environmentalImpact	Integer	Possible values: 0 to 5
operationalImpact	Integer	Possible values: 0 to 5
urgency	Integer	Possbile values: 0 to 5
referenceObjectId (mandatory)	String	Specifies the affected Object ID
id (mandatory)	String	Specifies the ID of the improvement case that has to be addressed
finalRecommendation(mandatory/ optional based on the improvement case status)	String	Specify a recommendation. It is mandatory when the improvement case is in the Submitted or In Process states.
requestDescription	String	Specify the nature of the problem.
equipmentList	List of JSON Objects	List of equipment IDs that have a problem. assigneeId: Equipment ID isAdded: Flag to determine if equipment is being added or deleted. If true then equipment was added to case, if false the equipment was deleted from the case. Note A requestor can add/delete when the case is in Created, Author Action, Recommendation Provided, or Rejected states. A reviewer can add/delete when the case is in Author Action, Recommendation Provided, Rejected, or In Review states.
instructionList	List of JSON Objects	List of instruction IDs that are associated with this improvement case. assigneeId: Instruction ID isAdded: Flag to determine if instruction is being added or deleted. If true, then the instruction is being added to the case. If false, then the instruction is being deleted from the case. assigneeType: Determines the section of this instruction that is being added. 10: If Request section 11: If Recommendation section Note A requestor can add/delete in the Request section when the case is in Created, Author Action, Recommendation Provided, or Rejected states. A reviewer can add/delete a Request section when the case is in Author Action, Recommendation Provided, Rejected, or In Review states. A recommendation provider can add/delete the Recommendation section when the case is in In Process or Submitted states.
documentList	List of JSON Objects	List of document IDs that are associated with this improvement case. assigneeId: Improvement case ID documentID: ID of the document you want to assign assignUnassignFlag: Flag to determine if the document is being added or deleted. If true, then the document is being added to the case. If false, then the document is being deleted from the case. assigneeType: Determines the section to this document that is being added. 10: If Request section 11: If Recommendation section Note A requestor can add/delete in the Request section when the case is in Created, Author Action, Recommendation Provided, or Rejected states. A reviewer can add/delete a Request section when the case is in Author Action, Recommendation Provided, Rejected, or In Review states. A recommendation provider can add/delete the Recommendation section when the case is in In Process or Submitted states.
requestorId (mandatory)	String	ID of the Improvement requestor.
reviewerId (mandatory)	String	ID of the Improvement Reviewer.
processorId (mandatory)	String	ID of the Recommendation Provider
requestType	String	Specifies the type of the Request Note For Improvement Request, it will always be 1.
dueDate	String	Specifies the approximate date by which the request needs to handled
referenceObjectType (mandatory)	String	Specifies the type of affected object Note Following are types supported: MOD : Model EQU : Equipment FL : Function Location