Business Scenario Configuration Guide CRM-ICM-HR

Purpose

The Business Scenario Configuration Guide CRM-ICM-HR contains all the steps necessary to implement the business scenario. The guide assumes that the system landscape has already been installed.

Business Scenario and Basis Release

Business Scenario

Basis Release Required

CRM-ICM-HR

SAP BASIS 6.20 with SP26 SAP Basis components

SAP ABA 6.20 with SP26 cross-application components

SAP ABA_PLUS 1.00 Enhancements to application basis

Business Scenario and mySAP.com Application Components

Business Scenario

Required SAP Application Components

CRM-ICM-HR

Required application components:

SAP CRM 3.1 with SP07

SAP R/3 Enterprise 4.70 with Extension 2.00 SP00

SAP HR Enterprise 4.70 with SP16

Optional application components:

SAP BW 3.20 SP00

Caution Caution

To activate Extension 2.00 ICM, choose Activation Switch for SAP ECC Extensions in the SAP IMG and set the indicator for the EA-ICM application to install Incentive and Commission Management on SAP R/3 Enterprise 4.70.

When you activate ICM, no business processes are set up; the system simply makes the technical settings that make available functions in the relevant parts of the SAP ECC Extensions. For more information, see the Implementation Guide documentation for the activity.

SAP R/3 Enterprise 4.70 also contains the Payroll component, which means that there is no need for an RFC connection between ICM and HR.

End of the caution.

Note Note

This document does not contain documentation from the Implementation Guide (IMG).

End of the note.

If the Configuration Guide refers to Customizing activities in the IMG, see the relevant IMG documentation. See also Documentation Landscape for SAP Solutions and Business Scenarios .

Features

The Business Scenario Configuration Guide contains all of the necessary steps for implementing Incentive and Commission Management. The guide specifies the sequence of the configuration activities and their dependencies.

It contains information on the following topics:

  • Connecting the systems

  • Data replication

  • Configuring ICM (business Customizing and master data administration)

  • Configuring CRM

  • Configuring HR

Target Group

  • Technical consultants

  • Application consultants

  • Project team members during the implementation of a mySAP.com solution

  • SAP customer IT department

Integration

The CRM Master Guide gives an overview of the system landscape and all the components that have to be installed. This document contains all the information about the installation sequence and installation of the individual components.

You can find the CRM Master Guide on the SAP Service Marketplace under the alias crm-inst .

For an overview of all the business scenarios in Marketing Management, see Integrated Business Content on the SAP Service Marketplace under the alias ibc .