Monitoring and Managing the Tasks

Prerequisites

  • To view attachments associated with the task instance, you must have the SAP_Bpm_Display_Attachments_Notes and SAP_BPM_CTX_SUPER_ADMIN action assigned to your roles.
  • You must have at least one of the following roles assigned to you, based on the activities you want to perform as listed in the table below.

    Role

    Activities

    NWA_SUPERADMIN

    • View list of task instances and their details

    • Suspend, resume, or cancel a task instance

    • View involved process instance

    • Resend forms

    NWA_READONLY

    • View list of task instances and their details

    • View involved process instance

    SAP_BPM_SuperDisplay

    • View list of task instances and their details

    • View involved process instance

    • View context data

    SAP_BPM_Navigation

    • You can see the Manage Tasks application in the SAP NetWeaver Administrator.

    You can perform the following activities only for task instances to which you are assigned as business administrator. For more information about the business administrator role, see Types of Administrator Roles .

    • View list of task instances and their details

    • Suspend, resume, or cancel a task instance

    • View involved process instance

    • View context data

    • Nominate owners

    • Resend forms

    SAP_BPM_SuperAdmin

    • View list of all the task instances and their details

    • Suspend, resume, or cancel a task instance

    • View involved process instance

    • View context data

    • Nominate owners

    • Resend forms

Context

You use this procedure to perform the following:

  • View the details of task instances. You can view the corresponding process for each task instance

  • View all task instances, task instances with an error state or with lapsed deadlines

  • Search for task instances using the advanced search options

  • Analyze the task instance details and take an appropriate action, for example, suspend, resume, or cancel a task instance

  • Nominate a processor for task instances

  • Resend an offline task, if required

  • Download the task instances into an Excel file

Procedure

  1. Log on to the SAP NetWeaver Administrator application.
  2. Choose Start of the navigation pathOperations Next navigation step Processes and Tasks Next navigation step Manage TasksEnd of the navigation path.

    By default, the system displays the task instances in error status for last 24 hours.

  3. You can view the task instances (active and archived instances) using one of the following options as required:
    1. To display task instances based on the predefined queries, in the Show field, select the required option.

    2. To display the task instances based on the basic query, in the Find Task Instance field enter the task instance ID and choose Go .

    3. To display the task instances based on the advanced queries, proceed as follows:

      1. Click Advanced and perform the following as required:

        1. To display the task instances based on task definition, in the Find by field, select Task Definition and enter the search details.

        2. To display the task instances based on task identity, in the Find by field, select Identity and enter the search details.

        3. To display the task instances based on lapsed deadlines, in the Find by field, select Lapsed Deadlines and enter the search details.

      2. Choose Go .

  4. To view the details of a task instance, select the required entry from the list of task instances.

    The system displays the details of the selected task instance in different tab pages as described in the table below:

    Tab Page

    Displays

    Details

    Details of the selected task instance such as task instance ID, priority, processor, and so on. It also provides information whether a task instance is archived or not.

    Deadline

    Details of the deadlines defined and the status.

    Owners

    Users responsible for processing the task.

    History

    Details of the actions performed on the task instance during its lifecycle.

    Context Data

    Input and output context data related to the task instance.

    Attachments

    Displays attachments associated with the selected task instance.

    Notes

    Displays notes associated with the selected task instance.

  5. To perform an action on a task, select the required task and perform the following as required:
    • To cancel a task, choose Start of the navigation pathActions Next navigation step CancelEnd of the navigation path.

    • To suspend a task, choose Start of the navigation pathActions Next navigation step SuspendEnd of the navigation path.

    • To resume a suspended task, choose Start of the navigation pathActions Next navigation step ResumeEnd of the navigation path.

    • To view the process instance to which the task belongs, choose Show Process .

    • To resend an offline task to involved user, choose Resend Form .

  6. To download the task instances listed in the current view for data analysis purposes, choose Export to Spreadsheet .