Action Log In more complex processes, for example if you work with external service providers, it can be useful to have an overview of the history of a JIT call. The action log gives you an overview of the individual actions and their results for each JIT call. The system logs successful and unsuccessful actions allowing you to recognize and analyze critical situations early on.If an error occurs for a call you can use this function to look for that error.
The action log further enhances functions such as status correction and JIT Monitoring Inbound .
To work with action logging you must have set the
Logging Active
indicator in call control. You do this in Customizing for JIT Inbound by choosing
You access the action log from the SAP Easy Access Menu by choosing
You can also call up the action log for a call from JIT Monitoring Inbound or Outbound.
On the initial screen for displaying action logs you can define a time period for which you want to view action logs. You can also choose whether you want the system to display logs for a certain action, a certain user or a certain transaction code.
Using the action log function you can view the individual actions that have been carried out for a call. On the left you see the logs that correspond to your selection, displayed in a hierarchical structure.
For each action that has been carried out for a JIT call, a log entry is created containing data such as user name, action, execution time and previous internal status. Entries that were created when status correction was carried out are displayed. This allows you to track which users have made changes and the new status of the call.
The traffic lights (
,
and
) that are displayed for each action indicate the status of the action in question and allow you to recognize and avoid critical situations in good time. On the right, in the list of messages, you can see how many messages there are per status.
If you position the cursor on a components group and choose
Display Components Group
the system displays a dialog box giving your detailed information about the JIT call to which this components group belongs.
To see technical information about a message, select a message and choose
. The system displays technical information such as the
message typeor the message class of the selected message.
For the list of messages you can use the standard functions for the SAP List Viewer .
When JIT calls are archived the logs relating to them are deleted.
You can delete logs using transaction
JITLOGDEL.
Before this transaction is carried out the system checks whether you have authorization for this transaction.
Before JIT archiving you can save the logs with archiving of the application log. Enter
JIT
as the object and
Action
as the subobject.
Choose
Enter the period for which you want to view the action log. If necessary limit your selection criteria further and choose
.
The
Log Display
screen is displayed and you see the log for your selection.
The action log gives you an overview of the actions that have been carried out for a call. You can also see which user has carried out a certain action. From the traffic lights you can see the status of a call, allowing you to react to critical situations in good time if necessary.