SAP SuccessFactors What's New Viewer

Learning Approvals Enhancements on the Latest Home Page

SAP SuccessFactors Learning now allows approvers to view and act on Learning-related approval requests directly from the latest home page.

Category Approval Requests
Internal Course Internal Course: The user wants to start a course.
Internal Class
  • Registration Approval: The user wants an approval to go to a class.
  • Withdraw Approval: The user wants approval to withdraw from a class.
External Course
  • External Course Learning Request: The user wants approval to go to a course outside the company and submits a request form.
  • External Course Verification: The user submits verification that they attended a course and received the proper certification.
Completion Verification
  • Internal Course: The user adds a record to their learning history for an internal course.
  • External Course: The user completes a course or adds a record to their learning history for an external course.
E-signature Request
  • E-signature Approval for an Internal Course: The user completes an online course with e-signature or records learning with e-signature that requires approval.
  • E-signature Approval for an External Course: The user completes and records external learning with an e-signature that requires approval.
User Account Request User Account Request: The user is creating an account on sites and needs an approval from a site administrator.
The Learning Approvals feature has the following limitations on the latest home page:
  • If there are any changes after the approval is triggered, those changes may not be reflected on the home page card.
  • If multiple approvers act on the approval at the same time, then one of the approvers receives an error message.
  • If the workflow is removed for the approver, the approval card may still display on the home page and removed from Learning.
  • If users are merged from both the approver and the user who requested it, then the changes will not be reflected. Most approvals will be displayed for 90 days with the exceptions of registration cut-off and class start date.
  • External learning courses aren’t displayed after the course start date.
  • Approval data is removed after 90 days regardless of the approver's actions.
  • Approval requests older than 90 days won’t display on the home page.
  • If the username is not available, it will display as blank.

Configuration Requirements

  • The latest home page is enabled.

  • Use the Upgrade Center to migrate Learning Assignment tasks from SAP SuccessFactors Learning to the latest home page and Learning to-dos.

  • When you initiate the upgrade, you need the same IDs in Platform and Learning Administration. You also need to have Learning Administration RBP permission in Platform.

  • If you have set up users in Learning first then integrated with SuccessFactors Platform, then it is required that you run the upgrade for learning approvals in Upgrade Center to display learning approvals on the home page.

What's Changed

Learning approvals are displayed on the latest home page.
How It Looks Now

Technical Details

Reference Number







Home Page


Info only

Configuration Type


Link to Demo


General Availability



Major or Minor


Modular Business Process

Not Applicable

Software Version

1H 2022

Valid as Of


Latest Document Revision