Reviewing an Improvement Request

As an reviewer, you perform this procedure to review an improvement request created by an requester.

Context

You have a case assigned to you for review by an requester.

Procedure

  1. Open the Improvement Requests application.

    The system displays the Improvement Requests window with a list of existing cases.

  2. Choose a request from the improvement requests list, or search for a request that you want to review.
  3. You can modify information in the request as necessary and add comments in the comments section to enhance the information required for the processing the request.
  4. To submit the request to a provider, choose Submit.
    • To request additional information from the requester, choose Send to Requester for Update.