Approving Role Requests

Use

The process of approving role requests consists of procedures for the person making the request and for the person approving the request.

Prerequisites

You have selected the role owners and role approvers in the Define Role phase.

Process

1. In the Request Approval phase, the requestor chooses the Initiate Approval Request button to initiate the workflow for approving the role. The requestor can also monitor the request status and read any comments for the request.

2. In the Work Inbox, the approver receives the task for approving the request, and then chooses from the following actions:

   • Reject

   • Forward

   • Hold

   • Request Information

   You can configure the list of available actions and the approval workflow in the Customizing activity Maintain MSMP Workflows, under Governance, Risk, and Compliance  Access Control  Workflow for Access Control.

3. (Optional) In Customizing (transaction SPRO), configure e-mail notifications.

   • To configure custom e-mail notifications to inform the requestor that their request has been approved or rejected, you maintain the Customizing activity Maintain Custom Notification Messages, under Governance, Risk, and Compliance  Access Control  Workflow for Access Control.

     You can configure it so that all recipients of the same notification event receive the same message, or you can configure it so that different recipients of the same notification event receive different messages. For example, you can configure it so that recipients from the Finance department receive a message with wording specific to Finance.

   • To configure e-mail notifications for the person approving the role request, you maintain the Customizing activity Maintain MSMP Workflows, under Governance, Risk, and Compliance  Access Control  Workflow for Access Control.

More Information

Defining Roles

Additional Details