KPI Ratings for Documents in My Work Packages and My Work Items

Document KPIs determine the following:

  • Which types of documents are required for a work package or work item

  • Which status the documents/test steps must have in which status of a work package or work item

If document KPIs are configured in the Customizing (IMG), you can check the KPI ratings for the documents of a work package or work item in My Work Packages or My Work Items on the Documentation tab page on the Current Status sub-tab page. The Current Status sub-tab page has the following sections:

  • KPI Overall

    This section shows the overall ratings for the document types that are required for the work package or work item.

    If this overall KPI rating is positive for a required document type depends on the principle that has been configured in the Customizing:

    • Best case principle: The KPI rating is positive if the rating of at least one document for the required document type is positive. For example, the rating is positive if a test case is required for a work package and there is at least one test case in the correct status available in one of the assigned Solution Documentation structure elements.

    • Worst case principle: The KPI rating is positive if the ratings of all documents of a required document type are positive. For example, the rating is positive if a test case is required for a work package and there are test cases with the correct status available in all of the assigned Solution Documentation structure elements.

  • KPI Relevant Structure

    If several Solution Documentation structure elements are assigned to the work package or work item, you can check the document KPI ratings for each Solution Documentation structure element in a separate KPI Relevant Structure section.

If several documents types are available for a document KPI, the column Document Type displays the entry Several Document Types. You can move your mouse over the entry Several Document Types to display the KPI rating for each of the document types in a popover window.