Electronic Signature

The electronic signature function is primarily intended for FDA-regulated environments where the normal change process in Change Request Management requires specific approval a FDA-compliant electronic (digital) signature.

Prerequisites

You have the business role /SALM/SM_PRO or a copied business role.

Context

When you process change transactions, there are two situations where a digital signature may be required:

  • During an approval step that uses the approval procedure

  • During any status switch within a request for change or change document

Signing Documents

The signature dialog box appears automatically when a digital signature is required.

  1. Enter a text in the Comment field.

  2. Fill in your user name and password.

    • To save your signature and your comment in the transaction log, choose Sign&Save.

    • To discard all inputs within the signature dialog box, choose Cancel.

Analyzing Signatures

To analyze if, when and by whom tickets have been signed, call transaction SE38 and execute /SALM/CM_DS_READ_SIGNATURES.

You see the ID, type, description, status, date, time, and user.