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USER LICENSE AGREEMENT
Please scroll down and read the
following end user license agreement carefully. This is a legally binding agreement ("Agreement") between Company and SAP SE
which provides the terms of your use of the SAP mobile application (“Software”). By clicking "I Accept" or
by installing and/or using the Software, you on behalf of the Company are
agreeing to all of the terms and conditions stated in this Agreement.
If you do not agree to these terms, do not click "agree", and do not
use the Software. You represent and warrant that you
have the authority to bind the Company to the terms of this Agreement
1. Definitions:
"SAP" refers to SAP SE, for and on behalf of itself and its
subsidiaries and affiliates as defined in Section 15 German Stock Corporation
Act. "Company” refers to the entity with which you are employed, affiliated or associated and that wishes to use the Software.
"Third Party App Store" refers to the respective offering by a third
party which operates an online marketplace for distribution of mobile
applications. “You” or “you” refers to
the individual that accepts the terms of this Agreement on behalf of Company.
2. Supported Devices:
The Software supports certain mobile devices, and data networks such as 3G,
EDGE and WiFi, and enables users to access SAP Backend Standard Software
or certain SAP solutions made available through the Internet (“Cloud Services”)
( together “SAP Standard Software”) for use of
specifically enabled business processes through such mobile devices.
3.
License:
Subject to the terms, conditions and limitations stated in this Agreement the
SAP Store Terms of Use and the Third Party App Store Terms of Service, as applicable, SAP grants Company
a , non-exclusive, non-transferable, non-sublicensable, revocable, limited
license to run the Software on Company’s mobile device solely for the purpose of using the
Software to access SAP Standard Software
that Company has licensed, subscribed to or has the right to use under a
separate license or subscription agreement with either an SAP entity or an
authorized SAP reselling partner and only during the term of such agreement. For
the avoidance of doubt, this Agreement does not include a license for SAP Standard Software. Company is not permitted to use the Software for
any purpose other than as expressly permitted under this Agreement. All
regulations – if applicable – of the aforementioned SAP Standard Software license or subscription agreement shall apply
to use/access of SAP Standard Software
through the Software. SAP may audit your and Company’s use of the Software. Company
may only use the Software on your mobile device and may not transfer the
Software to another mobile device. Company shall use the Software only in a manner consistent with this Agreement
and the documentation (the “Documentation”) which SAP may provide, in its sole
discretion, in electronic and/or printed form with the Software and which can
be found under https://support.sap.com/en/index.html .
4. Intellectual Property:
SAP retains all ownership and intellectual property rights in the Software. Company
shall, and shall ensure that others do not: a) remove or modify any marks or
proprietary notices of SAP, b) provide or make the Software available to any
third party, c) use the Software to provide third party training for SAP
products, d) assign this Agreement or give or transfer the Software or an
interest in them to another individual or entity, e) decompile, disassemble or
reverse engineer (except to the extent permitted by applicable law) the
Software, f) create derivative works of or based on the Software or g) use any
SAP name, trademark or logo.
5. Customer Data:
a)
"Customer Data" means any data and
information that Company uploads or transmits through the Software or that
Company derives from its use of the Software; except
for any SAP Confidential Information. Company hereby grants SAP a perpetual and
irrevocable, worldwide, fully paid-up and royalty free, non-exclusive, limited
license, including the right to sublicense and assign to third parties, and
right to store, use, copy, reproduce, fix, adapt, process, analyze, introduce
into circulation, publish, distribute, transmit, display, perform, or provide
access to electronically, broadcast, communicate by telecommunication, display,
perform, enter into computer memory, and use and practice, in any way now known
or in the future discovered, Customer Data through the Software and solely for
the purpose of providing the Cloud Service through use of the Software as set
forth in this Agreement as well as in the Documentation.
b) By
transmitting or submitting any Customer Data while using the Mobile App, Company
affirms, represents and warrants that such transmission or submission is (i) accurate; (ii) not in violation of any laws, contractual
restrictions or other third-party rights, and that Company has permission from
any third party whose information or intellectual property is comprised in the Customer
Data ; and (iii) to the extent managed by current and up-to-date software
security tools, free of viruses, adware, spyware, worms or other malicious code.
c)
Company acknowledges and agrees that any of Company’s
personal information within such content will at all times be processed by SAP
in accordance with its Privacy Policy (http://www.sap.com/corporate-en/our-company/legal/privacy.epx).
6. Warranty:
As
there is no charge for the license of the Software hereunder, You are not entitled to the elimination of any defects or to
subsequent delivery of Software. SAP will compensate for loss or wasted
anticipatory expenditure arising out of defects subject to the limitation of
liability in section 7 herein.
7.
Liability:
7.1. SAP is
liable for damages or wasted anticipatory expenditures, in tort or otherwise,
only (a) under German product liability legislation, (b) for SAP’s gross
negligence or intent, (c) for absence of an expressly assured or guaranteed
quality, or (d) for personal injury.
7.2 Where SAP
is liable for grossly negligent acts of its employees who are not directors or
officers of SAP, SAP’s total liability for damages is limited to that liability
and to not more than the quantum of loss that SAP ought, in the light of its
knowledge of circumstances at the time this Agreement was made, to have
foreseen as typical in connection with provision and licensed use of Software.
7.3. Where SAP is liable under
section 7.2, it is not liable for indirect loss, consequential damages, or loss
of profit.
7.4 SAP and Company agree that
the typical foreseeable quantum of loss cannot exceed €50,000 in any case.
7.5. Company undertakes to take
appropriate steps to safeguard its data and programs, including without
limitation making backup copies not less frequently than is recommended by SAP.
Notwithstanding the other limitations of this section 7, SAP is not liable for
the loss of data and its recreation, in so far as this would have been
avoidable through observance of this obligation.
7.6. The benefit of exclusions
and limitations in this section 7 also extends to claims of Company against
employees, contractors, and agents of SAP.
8. Indemnification: SAP will defend at its
own expense any legal proceeding brought against Company, to the extent that
such proceeding is based on a claim that the use of the Software as permitted
under this Agreement represents an infringement or misappropriation of a third
party’s copyright, patent, or a trade secret, and will pay all damages and
costs awarded by a court of final appeal attributable to such claim; provided,
however, that Company: a) provide notice of the claim promptly to SAP (but no
later than one (1) month after Company received notice of the claim), b) give
SAP sole control of the defense and settlement of the claim, provided that Company,
at Company’s option and expense, may also be represented in the legal
proceeding by independent counsel, c) provides to SAP, at SAP’s expense, all
commercially reasonable information, assistance and authority to defend such
claim and d) have not compromised or settled such proceeding without SAP’s
prior written consent. SAP shall have no liability for any infringement or
claim which results from the use of the Software provided hereunder in
combination with any equipment, software or data not provided or approved by
SAP. This section states the entire liability of SAP with respect to the
indemnification of any intellectual property right infringement hereunder and
there shall be no additional liability with respect to any alleged or proven
infringement. Section 7 shall apply accordingly.
9. Export: The
Software is subject to German, EU and US export
control regulations. Company confirms that: a) Company will not use the
Software for, and will not allow the Software to be used for, any purposes
prohibited by German, EU and US law, including, without limitation, for the
development, design, manufacture or production of nuclear, chemical or
biological weapons of mass destruction, b) Company is not located in a country
that is subject to a U.S. Government embargo, or that has been designated by
the U.S. Government as a "terrorist supporting" country, c) you are
not a citizen, national or resident of, and are not under the control of, the
government of: Cuba, Iran, Sudan, Iraq, North Korea, Syria, nor any other
country to which the United States has prohibited export, d) Company will not
download or otherwise export or re-export the Software, directly or indirectly,
neither to the above-mentioned countries nor to citizens, nationals or
residents of those countries, e) you are not listed on the United States
Department of Treasury lists of Specially Designated Nationals, Specially
Designated Terrorists, and Specially Designated Narcotic Traffickers, nor
listed on the United States Department of Commerce Table of Denial Orders or
any other U.S. government list of prohibited or restricted parties and f) Company
will not download or otherwise export or re-export the Software, directly or
indirectly, to persons on the above-mentioned lists.
10. Support: SAP is solely responsible for providing, and Third Party App Store provider has no
obligation to provide, maintenance and support for the Software. SAP may offer
support for the Software – at its sole discretion – by e.g.
provisioning of updates, patches, bug fixes and new versions via the Third Party App Store according to
SAP then current existing support offerings. In the event SAP provides such
support via Third Party App Store, the timely availability of this support is
dependent on Third Party App Store cooperation in due time for which SAP is not
responsible.
11. Data Protection:
SAP and Company must comply with the provisions of the law of data
protection. Where SAP is granted access (for example, for remote maintenance)
to hardware and software that Company uses, it is not the intention that SAP
process or use personal data for business purposes. Rather, transfer of
personal data will only take place in exceptional circumstances, as an
incidental effect of SAP’s performing its contractual duties. If in the course of contract maintenance SAP
stores, processes, or uses personal data, it will comply with Company’s
instructions in that respect. Additional remuneration is payable by Company to
the extent such instructions require goods, works, or services not included in
the contract. SAP and Company must implement the technical and organizational
measures required by the German Federal Data Protection Act, section 9 and the schedule thereto, to protect personal data from
misuse. SAP will deploy on work involving the processing of personal data only
personnel bound to data secrecy in the meaning of the German Federal Data
Protection Act, section 5. SAP will bind to the applicable provisions of the
law of data protection any subcontractor with access to personal data. If the
subcontractor is not domiciled in the European Union (EU), SAP will take steps to
achieve a level of data protection that is appropriate in accordance with EU
data protection requirements. Company must ensure that all legal requirements
on your part are met so that SAP can perform its contractual services without
infringing the law. Company acknowledges and agrees that any of Company’s
personal information will at all times be processed by SAP in accordance with
its Privacy Policy (http://www.sap.com/corporate-en/our-company/legal/privacy.epx).
12. Term and Termination:
Company
may terminate this Agreement by destroying all copies of the Software on Company’s mobile
devices. SAP shall be entitled to terminate Company’s licenses to use the Software
if Company or you fail to comply with any of the terms of this Agreement. This
Agreement terminates automatically upon termination or expiration of the SAP Standard Software agreement between Company
and either the respective SAP entity or the authorized SAP reselling partner. In
case of termination or expiration of this Agreement, Company must destroy all
copies of the Software on Company’s mobile devices.
13. Law/Venue:
German law applies exclusively to all claims in contract, in tort or
otherwise, and the UN sales laws convention is excluded. If You are a merchant
within the meaning of the German Commercial Code (HGB), section 1, or a
public-law juristic person or special fund, the sole place of jurisdiction for
all differences arising out of or in connection with the Software Agreement
shall be Karlsruhe.
14. Third Party Product License Terms
14.1 Google Maps Service (“GM
Service”). In case the Software accesses the GM Service through a Google Maps
API, Company’s use of the GM Service is subject to Google Maps/Google
Earth Additional Terms of Service and Google’s Privacy Policy which are set
forth on: https://maps.google.com/help/terms_maps.html and: https://www.google.com/policies/privacy/..
If You do not accept such Google Terms of Service, including, but not limited
to all limitations and restrictions therein, You may
not use the GM Service in the Software. You acknowledge and agree that use of
the GM Service in or through the Software will constitute your acceptance of Google´s
Terms of Service. Your usage of GM Service within the Software can be
terminated by SAP without stating any reason at any time. In that case SAP is
not required to provide an equivalent service via another provider. You or Company
are not entitled to seek any damages thereof.
14.2 Bing Maps Service (“BM
Service”). In case the Software accesses the BM Service through a Bing Maps
API, Company’s use of the BM Service is subject to Microsoft’s Terms of Use
which are set forth on: http://mapsforenterprise.binginternal.com/en-us/maps/product.
If Company does not accept such Microsoft Terms of Use, including, but not
limited to all limitations and restrictions therein, you or Company may not use
the BM Service in the Software. Company acknowledges and agrees that use of the
BM Service in or through the Software will constitute Company’s acceptance of Microsoft’s
Terms of Use. Company’s usage of BM Service within the Software can be
terminated by SAP without stating any reason at any time. In that case SAP is
not required to provide an equivalent service via another provider. Company is
not entitled to seek any damages thereof.
15. Miscellaneous
This
Agreement is the complete Agreement for the Software licensed (including reference to information/documentation
contained in a URL). This Agreement supersedes all prior or
contemporaneous agreements or representations with regards to the subject
matter of this Agreement. If any term of this Agreement is found to be
invalid or unenforceable, the surviving provisions shall remain effective. SAP´s
failure to enforce any right or provisions stipulated in this Agreement will
not constitute a waiver of such provision, or any other provision of this
Agreement.
Company and SAP agree that: (a) this Agreement is between SAP and Company, and that Third Party App
Store provider is not a party to this Agreement; (b) that SAP is solely
responsible for the Software and the content thereof; (c) that Third Party App
Store provider and its subsidiaries, are third party beneficiaries of this
Agreement, and d) Third Party App Store provider will have the right (and will
be deemed to have accepted the right) to enforce this Agreement against Company
as a third party beneficiary hereof, but only if Company accepts the terms of
this Agreement as outlined above.
16. Contact
If
you have any questions or support-issues with regards to the Software
please refer to our help portal: https://support.sap.com/en/index.html