Special Features for External Agents

External agents report back to you in the form of delivery notes, deliveries made to the customer on your behalf. You may want to run specific checks on external agent delivery documents sent to you by EDI by a particular external service agent.

Special features for external agents are similar to those for standard delivery schedules. They allow you to define how delivery notes from the external agent are to be processed for each sold-to party, supplied by the external agent, or combination of sold-to party/unloading point. You can:

  • Activate test runs for incoming EDI external agent delivery notes

  • Specify how data on packaging material sent in an external agent delivery note should be handled

You can set the system to:

  • Automatically send a mail informing the employee responsible that packaging data is available for processing

  • Send a mail, and copy the data as text into the scheduling agreement

  • Ignore packaging data altogether

  • Copy data into the scheduling agreement with no mail

  • Specify whether an employee should be notified if general texts are sent in an external agent delivery note

  • Specify the sales document type with which you create delivery by external agent documents

This is sales document type ED , delivery by external agent (consignment issue), in the standard system.