Application Management

Creating Applications

You can create an application by either choosing the New pushbutton or by using the CRM_IU_DSM_APL_CREATE function module. For more information, see Application Processing

Releasing Applications

You can only set an application to status Released when it is error-free.

Adding Measures and Incentives to Applications

You can add any number of incentives and measures to an application. For more information, see Addition of Incentives to Measures in Applications and Agreements and Addition of Measures to Applications or Agreements.

Copying Applications

You can copy an existing demand-side management application where the original application is copied, including incentives, measures, and so on.

For more information, see Copying Applications.

Deleting Applications

You can only delete an application that is in status Open.

Modifying Applications

You can modify an application to a certain extent, depending on its status.

Archiving Applications

You can archive an application when the application header status is Agreement created or Canceled. The archiving object iscrm_dsmapl.

Creating Activities

You can create a configured SAP CRM activity. You can select the type of activity, which is linked with the document flow to this application.

Creating Tasks

You can create to-do items for an application with task descriptions, importance, status, and so on, and assign them to your employees for follow-up.

Running Eligibility Check

You can run an eligibility check on an application to check whether a particular customer is eligible to participate in a demand-response or energy-efficiency program. For more information, see Eligibility Check.