What's New Viewer - SAP S/4HANA

SAP Fiori App First Notice of Loss

With this feature you can use the app First Notice of Loss. With this app, you can - in the role of a service center employee - create an auto claim with the basic claim data.

Technical Details

Product Feature is

New

Country Dependency

Available in all countries/regions

Application Component

FS-CM

Availability

SAP S/4HANA 1709

Additional Details

You can capture basic claim data such as contract, incident type, date of loss, origin of loss, loss location, damaged vehicles, witnesses and notes.

Effects on System Administration

You have to assign the role SAP_BR_INS_CUSTOMER_SERVICE to the app user in the gateway system in transaction SU01.

Effects on Customizing

In this case, you have to replicate the notes for the Notice of Loss app:

  • For new claims:

    In the Business Add-In (BAdI) BADI_ICL_CLAIM_UPDATE activate the enhancement implementation ICL_CLAIM_UPDATE_NOTES (Customizing path: Start of the navigation pathSAP Insurance Next navigation step Claims Management Next navigation step Claim Next navigation step Technical Settings Next navigation step Update Tracker Next navigation step BAdI: New and Changed Data When Saving a ClaimEnd of the navigation path).

  • For existing claims:

    Execute report RICL_REPLICATE_NOTES_FOR_FIORI.

See Also

For more information, see http://help.sap.com/s4hana_op_1709 under Start of the navigation pathProduct Assistance Next navigation step Industries Next navigation step SAP for Insurance Next navigation step Claims Management Next navigation step Claim Next navigation step Fiori Apps for SAP Claims Management Next navigation step Notice of LossEnd of the navigation path.