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Interaction Center Service Request Management (41W)


This scope item enables service request management in the Interaction Center.

Technical Details



Functional Localization

Not applicable

Scope Item

41W ( Interaction Center Service Request Management )

Available As Of

SAP S/4HANA 1909

Application Component


Additional Information

A localized version of this scope item is available for the following countries/regions:

Germany, United States of America

For more information about this scope item and additional deliverables, refer to the fact sheetInformation published on SAP site in the SAP Best Practices Explorer.