Providing Frequently Asked Questions in the Help Center

Entering Frequently Asked Questions

1. In the Help Center section Frequently Asked Questions or in the corresponding worklist in central administration, choose Create.

2. Enter the question and the corresponding answer.

3. Define the application assignment of the question as follows:

   Editing Location	Procedure
   Help Center	In the default setting, the link to the question is assigned to the Help Center of the current application. If you want the link to be displayed in the Help Center of all applications (for all clients), change the assignment.
   Central administration of Help Center content	Assign the question to at least one application. Enter the following data for each entry: Type: Application type - transaction or Web Dynpro ABAP Application: Transaction code or technical name of Web Dynpro application

4. Save your entries.

Changing or Deleting Frequently Asked Questions

If you want to change the question, choose Change Question from the context menu for the question or for the question selected in the worklist in central administration, and proceed as follows:

• Select a question.

• Enter a link text.

• Define whether the change is to apply for this application only or for all applications.

If you want to delete the question, choose Delete Question from the context menu for the question or for the question selected in the worklist in central administration, and confirm your selection.