Displaying and Processing Work Items

Procedure

Select the folder Workflow.
Select a work item from the worklist.
The functions that can be executed on the work item are shown. These depend on the status of the work item and the properties of the underlying task.
- Execute:
  
  If the execution is aborted, the work item has the status reserved.
- Reserve:
  
  The work item can no longer be seen by any other recipients.
- Replace:
  
  The work item can now be seen by all recipients again.
- Attachments:
  
  All the functions referring to the attachments of the work item can be accessed via the function Attachments: Create, display, change, delete attachment.
- Forward:
  
  Another agent, who until now has not been a recipient of this work item, now sees the work item in their Business Workplace.
- Reject execution:
  
  This function must be incorporated explicitly and modeled with subsequent steps in the definition of this step.
- Set to 'Done':
  
  This function must be incorporated explicitly in the definition of the single-step task.
  
  Note
  
  If a function is not possible because of the current constellation, the pushbutton is not displayed. In particular, some functions are only possible once the work item has been reserved.