Creating a Customer Master Record in the Internet

Use

This Easy Web Transaction demonstrates how the workflow functions are integrated in the Web. This is illustrated by creating a customer master record. After a workflow has been started with a Web form (create customer master record), a work item is generated (check creation) which, in turn, is processed with a Web form.

Unlike other Easy Web Transactions, two independent services are required here and must be developed separately. The first service starts a workflow, while the second executes a work item. Using both services in one workflow is simply one option here and is not mandatory.

You can use the Easy Web Transaction for training purposes or as a template to create your own Easy Web Transactions. This Easy Web Transaction only represents a simplified version of the Create customer master record function. First, the Web form that starts the workflow does not contain all of the options you can use to create a customer. Secondly, the flow logic of the workflow is extremely basic.

Type of Internet Application Component

Intranet application.

Prerequisites

To allow the workflow WS20000102 to be started on your system and the task TS20000256 to be executed, you should declare both as a general task. In this way, you can ensure that everyone can start the workflow. Since the (default) agent responsible for the task TS20000256 is the workflow initiator, the person who entered the data is automatically the person who checks it. This allows a user to work through this scenario with only one user logged on to the system.

Standard Settings and Default Data

When you work with the Web form for the workflow WS20000102, the following fields can be filled:

Address Data
Form of address	Choice Field
First name	Optional
Last name	Mandatory field
Street	Optional
Zip/Postal Code	Mandatory field
City	Mandatory field
Country	Choice Field
Language	Choice Field
Communication Data
1. Telephone Number	Optional
2. Telephone Number	Optional
Fax Number	Optional
E-mail (administrator)	Optional
Organizational Data
Sales organisation	Must be preassigned
Distribution Channel	Must be preassigned
Division	Must be preassigned
Reference customer	Must be preassigned

You have to define a preassigned value for the sales organization, distribution channel, division, and reference customer fields. To do so, you must enter your company-specific data in the HTML template SWU5WS20000102H_150. The existing data in the template only serves as a placeholder.

Example

To define default organizational data, open the HTML template SWU5WS20000102H_150 (service name TS_WS20000102H). The section of the source text in which you can change the organizational data starts after the comment CUSTOMIZING SECTION - BEGIN.

If your sales organization has the value "1234", for example, enter this value in the template by changing the line after the first PLEASE CHANGE THE VALUE... as follows:

Before: ... "SALESORGANIZATION150150" value = "0001"...

After: ... "SALESORGANIZATION150150" value = "1234"...

You can change the distribution channel, division, and reference customer values in the same way by modifying the next three sections that start with PLEASE CHANGE THE VALUE....

Features

Adjustment options

First, the flow logic of the workflow can be extended. In this way, a rejected customer master record could be returned to its creator for resubmission. In this case, the existing workflow must be copied. Secondly, the Web form that starts the workflow can be extended to include the input options that are also available for creating a new customer master record but were not included in this Easy Web Transaction.

For more information on controlling workflows with Web forms, see Web Form Integration.

Service name

The service names of this Internet Application Component are TS_WS20000102H and TS_TS20000256H. You can find the relevant data under these service names.

Development objects

The following development objects are relevant to this Easy Web Transaction:

	Workflow	Task
Package	VSSF
Task ID	WS20000102	TS20000256
Web transaction	TS_WS20000102H	TS_TS20000256H
Module pool	SWU5WS20000102H	SWU5TS20000256H
BAPIs	BAPI_CUSTOMER_CREATEFROMDATA