Sending Email Using the Administration & Monitoring Portal

Context

At times, administrators may need to broadcast system messages or other information to a group of users or all users on the system. The Administration portal provides a way to communicate with users through email or text messages rather than through the mobile device, which may not be connected and available.

Procedure

  1. Access the Administration & Monitoring portal.
  2. Click on the Monitoring hyperlink at the top of the screen, and then click the User Monitor menu option in the navigation panel.
  3. Click Send Email .

    The Send System Emails screen displays.

  4. Check or uncheck the Selected boxes for all desired mobile user GUIDs.
  5. Fill out the title, or header of the email.
  6. Type in the body of the email in the Email Content box.
  7. Click Send to send the email to all marked user GUIDs or Close to cancel out of the screen and discard changes.

    If the email is sent successfully, a message displays.