Findings

Use

When you process an inspection document, you can record the results of the inspection as characteristic values or findings. A defect is any property of an object or process that does not fulfill the specifications of an inspection characteristic. You record the defects using predefined defect codes that you have defined in Customizing for Extended Warehouse Management under Cross-Process Settings  Quality Management.

Whether findings are necessary depends on the object being checked and the inspection process.

Defect records can be a valuable source of information when selecting suppliers, for example. They enable quality improvements and process optimization, while reducing costs and increasing productivity at the same time. You mostly use findings in the following areas:

• Delivery header inspection

• Visual inspections for products and handling units

Prerequisites

You have defined defects and efforts for a finding in Customizing, as well as their groupings, and have assigned them to the corresponding inspection rule. For more information, see Customizing for Extended Warehouse Management under Cross-Process Settings  Quality Management..

Features

Quality management enables you to record defects in the form of defect records. You can use the defect records to analyze errors and determine their causes. You can also define the measures needed for correcting the cause of defects. This enables you to prevent the defects from reoccurring.