Lookup

You use this app to search the error code and look-up related information for an equipment or a model.

Lookup application also allows you to find troubleshooting information for an equipment or a model. You can use the Scan Bar Code option to find the equipment and its details.

Due to the common pattern across manufacturer, field technicians and engineers in the field can look up error codes much faster using this app. Regardless of the manufacturer, operating, and service providing, companies will always find error codes and solutions to it in the same place.

You can use the look-up option to search for a model or a piece of equipment. Manufacturers can maintain error codes on the model level:

Error code descriptions and failure modes for a particular error code can be provided
Breakdown instructions assigned to the respective model and failure mode are automatically displayed for each model

For more information, refer to Managing Lookup.

In devices that support RFID, in addition to scanning of QR/barcodes you can also scan NFC tags to identify equipment (SAP Fiori client needed). Set up the bar code configurations under Start of the navigation path General Application Settings Next navigation step Bar Code Configurations End of the navigation path , you have to define the <Prefix> and <Suffix> in order to use this feature.