Uses of Class
de.hybris.platform.ticket.enums.CsTicketCategory

Packages that use CsTicketCategory

Package	Description
de.hybris.platform.customersupportbackoffice.data
de.hybris.platform.ticket.dao
de.hybris.platform.ticket.dao.impl
de.hybris.platform.ticket.enums	Contains generated models for each type of de.hybris.platform.jalo.enumeration package.
de.hybris.platform.ticket.events.model	Contains generated models for each type of de.hybris.platform.ticket.events.jalo package.
de.hybris.platform.ticket.model	Contains generated models for each type of de.hybris.platform.ticket.jalo package.
de.hybris.platform.ticket.service
de.hybris.platform.ticket.service.impl
de.hybris.platform.ticketsystem.data

Uses of CsTicketCategory in de.hybris.platform.customersupportbackoffice.data

Methods in de.hybris.platform.customersupportbackoffice.data that return CsTicketCategory

Modifier and Type	Method and Description
CsTicketCategory	CsCreateTicketForm.getCategory()

Methods in de.hybris.platform.customersupportbackoffice.data with parameters of type CsTicketCategory

Modifier and Type	Method and Description
void	CsCreateTicketForm.setCategory(CsTicketCategory category)

Uses of CsTicketCategory in de.hybris.platform.ticket.dao

Methods in de.hybris.platform.ticket.dao with parameters of type CsTicketCategory

Modifier and Type	Method and Description
List<CsTicketModel>	TicketDao.findTicketsByCategory(CsTicketCategory... category) Find all the tickets that have the provided categories.

Uses of CsTicketCategory in de.hybris.platform.ticket.dao.impl

Methods in de.hybris.platform.ticket.dao.impl with parameters of type CsTicketCategory

Modifier and Type	Method and Description
List<CsTicketModel>	DefaultTicketDao.findTicketsByCategory(CsTicketCategory... category) Find all the tickets that have the provided categories.

Uses of CsTicketCategory in de.hybris.platform.ticket.enums

Fields in de.hybris.platform.ticket.enums declared as CsTicketCategory

Modifier and Type	Field and Description
static CsTicketCategory	CsTicketCategory.COMPLAINT Generated enum value for CsTicketCategory.Complaint declared at extension ticketsystem.
static CsTicketCategory	CsTicketCategory.ENQUIRY Generated enum value for CsTicketCategory.Enquiry declared at extension ticketsystem.
static CsTicketCategory	CsTicketCategory.FRAUD Generated enum value for CsTicketCategory.Fraud declared at extension ticketsystem.
static CsTicketCategory	CsTicketCategory.INCIDENT Generated enum value for CsTicketCategory.Incident declared at extension ticketsystem.
static CsTicketCategory	CsTicketCategory.NOTE Generated enum value for CsTicketCategory.Note declared at extension ticketsystem.
static CsTicketCategory	CsTicketCategory.PROBLEM Generated enum value for CsTicketCategory.Problem declared at extension ticketsystem.

Methods in de.hybris.platform.ticket.enums that return CsTicketCategory

Modifier and Type	Method and Description
static CsTicketCategory	CsTicketCategory.valueOf(String code) Returns a CsTicketCategory instance representing the specified enum value.

Uses of CsTicketCategory in de.hybris.platform.ticket.events.model

Methods in de.hybris.platform.ticket.events.model that return CsTicketCategory

Modifier and Type	Method and Description
CsTicketCategory	CsTicketChangeEventCsTicketCategoryEntryModel.getNewValue() Generated method - Getter of the CsTicketChangeEventCsTicketCategoryEntry.newValue attribute defined at extension ticketsystem.
CsTicketCategory	CsTicketChangeEventCsTicketCategoryEntryModel.getOldValue() Generated method - Getter of the CsTicketChangeEventCsTicketCategoryEntry.oldValue attribute defined at extension ticketsystem.

Methods in de.hybris.platform.ticket.events.model with parameters of type CsTicketCategory

Modifier and Type	Method and Description
void	CsTicketChangeEventCsTicketCategoryEntryModel.setNewValue(CsTicketCategory value) Generated method - Setter of CsTicketChangeEventCsTicketCategoryEntry.newValue attribute defined at extension ticketsystem.
void	CsTicketChangeEventCsTicketCategoryEntryModel.setOldValue(CsTicketCategory value) Generated method - Setter of CsTicketChangeEventCsTicketCategoryEntry.oldValue attribute defined at extension ticketsystem.

Uses of CsTicketCategory in de.hybris.platform.ticket.model

Methods in de.hybris.platform.ticket.model that return CsTicketCategory

Modifier and Type	Method and Description
CsTicketCategory	CsTicketModel.getCategory() Generated method - Getter of the CsTicket.category attribute defined at extension ticketsystem.

Methods in de.hybris.platform.ticket.model with parameters of type CsTicketCategory

Modifier and Type	Method and Description
void	CsTicketModel.setCategory(CsTicketCategory value) Generated method - Setter of CsTicket.category attribute defined at extension ticketsystem.

Uses of CsTicketCategory in de.hybris.platform.ticket.service

Methods in de.hybris.platform.ticket.service that return types with arguments of type CsTicketCategory

Modifier and Type	Method and Description
List<CsTicketCategory>	TicketService.getTicketCategories() Retrieves all available Ticket Categories in the system.

Methods in de.hybris.platform.ticket.service with parameters of type CsTicketCategory

Modifier and Type	Method and Description
CsTicketModel	TicketBusinessService.createTicket(UserModel customer, CartModel cart, CsTicketCategory category, CsTicketPriority priority, EmployeeModel assignedAgent, CsAgentGroupModel assignedGroup, String headline, CsInterventionType interventionType, CsEventReason reason, String creationNotes) Deprecated. since 6.1 use TicketBusinessService.createTicket(CsTicketParameter) instead
CsTicketModel	TicketBusinessService.createTicket(UserModel customer, CsTicketCategory category, CsTicketPriority priority, EmployeeModel assignedAgent, CsAgentGroupModel assignedGroup, String headline, CsInterventionType interventionType, CsEventReason reason, String creationNotes) Deprecated. since 6.1 use TicketBusinessService.createTicket(CsTicketParameter) instead
CsTicketModel	TicketBusinessService.createTicket(UserModel customer, OrderModel order, CsTicketCategory category, CsTicketPriority priority, EmployeeModel assignedAgent, CsAgentGroupModel assignedGroup, String headline, CsInterventionType interventionType, CsEventReason reason, String creationNotes) Deprecated. since 6.1 use TicketBusinessService.createTicket(CsTicketParameter) instead
List<CsTicketModel>	TicketService.getTicketsByCategory(CsTicketCategory... category) Deprecated. use TicketService.getTicketsForCategory(CsTicketCategory...) instead.
List<CsTicketModel>	TicketDao.getTicketsByCategory(CsTicketCategory... category) Deprecated. use TicketDao.findTicketsByCategory(CsTicketCategory...) instead.
List<CsTicketModel>	TicketService.getTicketsForCategory(CsTicketCategory... category) Find all the tickets that have the provided categories.

Uses of CsTicketCategory in de.hybris.platform.ticket.service.impl

Methods in de.hybris.platform.ticket.service.impl that return types with arguments of type CsTicketCategory

Modifier and Type	Method and Description
List<CsTicketCategory>	DefaultTicketService.getTicketCategories() Retrieves all available Ticket Categories in the system.

Methods in de.hybris.platform.ticket.service.impl with parameters of type CsTicketCategory

Modifier and Type	Method and Description
CsTicketModel	DefaultTicketBusinessService.createTicket(UserModel customer, CartModel cart, CsTicketCategory category, CsTicketPriority priority, EmployeeModel assignedAgent, CsAgentGroupModel assignedGroup, String headline, CsInterventionType interventionType, CsEventReason reason, String creationNotes) Deprecated.
CsTicketModel	DefaultTicketBusinessService.createTicket(UserModel customer, CsTicketCategory category, CsTicketPriority priority, EmployeeModel assignedAgent, CsAgentGroupModel assignedGroup, String headline, CsInterventionType interventionType, CsEventReason reason, String creationNotes) Deprecated.
CsTicketModel	DefaultTicketBusinessService.createTicket(UserModel customer, OrderModel order, CsTicketCategory category, CsTicketPriority priority, EmployeeModel assignedAgent, CsAgentGroupModel assignedGroup, String headline, CsInterventionType interventionType, CsEventReason reason, String creationNotes) Deprecated.
List<CsTicketModel>	DefaultTicketDao.getTicketsByCategory(CsTicketCategory... category) Deprecated.
List<CsTicketModel>	DefaultTicketService.getTicketsByCategory(CsTicketCategory... category) Deprecated.
List<CsTicketModel>	DefaultTicketService.getTicketsForCategory(CsTicketCategory... category) Find all the tickets that have the provided categories.
protected CsTicketModel	DefaultTicketBusinessService.populateTicketDetails(UserModel customer, AbstractOrderModel abstractOrder, CsTicketCategory category, CsTicketPriority priority, EmployeeModel assignedAgent, CsAgentGroupModel assignedGroup, String headline)

Uses of CsTicketCategory in de.hybris.platform.ticketsystem.data

Methods in de.hybris.platform.ticketsystem.data that return CsTicketCategory

Modifier and Type	Method and Description
CsTicketCategory	CsTicketParameter.getCategory()

Methods in de.hybris.platform.ticketsystem.data with parameters of type CsTicketCategory

Modifier and Type	Method and Description
void	CsTicketParameter.setCategory(CsTicketCategory category)