Uses of Class
de.hybris.platform.ticket.enums.CsResolutionType

Packages that use CsResolutionType

Package	Description
de.hybris.platform.customersupportbackoffice.data
de.hybris.platform.ticket.dao
de.hybris.platform.ticket.dao.impl
de.hybris.platform.ticket.enums	Contains generated models for each type of de.hybris.platform.jalo.enumeration package.
de.hybris.platform.ticket.events.model	Contains generated models for each type of de.hybris.platform.ticket.events.jalo package.
de.hybris.platform.ticket.service
de.hybris.platform.ticket.service.impl
de.hybris.platform.ticket.strategies
de.hybris.platform.ticket.strategies.impl

Uses of CsResolutionType in de.hybris.platform.customersupportbackoffice.data

Methods in de.hybris.platform.customersupportbackoffice.data that return CsResolutionType

Modifier and Type	Method and Description
CsResolutionType	CsCloseTicketForm.getResolution()

Methods in de.hybris.platform.customersupportbackoffice.data with parameters of type CsResolutionType

Modifier and Type	Method and Description
void	CsCloseTicketForm.setResolution(CsResolutionType resolution)

Uses of CsResolutionType in de.hybris.platform.ticket.dao

Methods in de.hybris.platform.ticket.dao with parameters of type CsResolutionType

Modifier and Type	Method and Description
List<CsTicketModel>	TicketDao.findTicketsByResolutionType(CsResolutionType... resolutionType) Find all the tickets that have the provided Resolution Type(s).

Uses of CsResolutionType in de.hybris.platform.ticket.dao.impl

Methods in de.hybris.platform.ticket.dao.impl with parameters of type CsResolutionType

Modifier and Type	Method and Description
List<CsTicketModel>	DefaultTicketDao.findTicketsByResolutionType(CsResolutionType... resolutionType) Find all the tickets that have the provided Resolution Type(s).

Uses of CsResolutionType in de.hybris.platform.ticket.enums

Fields in de.hybris.platform.ticket.enums declared as CsResolutionType

Modifier and Type	Field and Description
static CsResolutionType	CsResolutionType.CLOSED Generated enum value for CsResolutionType.Closed declared at extension ticketsystem.
static CsResolutionType	CsResolutionType.CLOSEDDUPLICATE Generated enum value for CsResolutionType.ClosedDuplicate declared at extension ticketsystem.

Methods in de.hybris.platform.ticket.enums that return CsResolutionType

Modifier and Type	Method and Description
static CsResolutionType	CsResolutionType.valueOf(String code) Returns a CsResolutionType instance representing the specified enum value.

Uses of CsResolutionType in de.hybris.platform.ticket.events.model

Methods in de.hybris.platform.ticket.events.model that return CsResolutionType

Modifier and Type	Method and Description
CsResolutionType	CsTicketResolutionEventModel.getResolutionType() Generated method - Getter of the CsTicketResolutionEvent.resolutionType attribute defined at extension ticketsystem.

Methods in de.hybris.platform.ticket.events.model with parameters of type CsResolutionType

Modifier and Type	Method and Description
void	CsTicketResolutionEventModel.setResolutionType(CsResolutionType value) Generated method - Initial setter of CsTicketResolutionEvent.resolutionType attribute defined at extension ticketsystem.

Constructors in de.hybris.platform.ticket.events.model with parameters of type CsResolutionType

Constructor and Description
CsTicketResolutionEventModel(UserModel _author, CommentTypeModel _commentType, ComponentModel _component, CsResolutionType _resolutionType, String _text) Deprecated. Since 4.1.1 Please use the default constructor without parameters
CsTicketResolutionEventModel(UserModel _author, CommentTypeModel _commentType, ComponentModel _component, ItemModel _owner, CsResolutionType _resolutionType, String _text) Deprecated. Since 4.1.1 Please use the default constructor without parameters

Uses of CsResolutionType in de.hybris.platform.ticket.service

Methods in de.hybris.platform.ticket.service that return types with arguments of type CsResolutionType

Modifier and Type	Method and Description
List<CsResolutionType>	TicketService.getResolutionTypes() Retrieves all available Resolution Types in the system.

Methods in de.hybris.platform.ticket.service with parameters of type CsResolutionType

Modifier and Type	Method and Description
List<CsTicketModel>	TicketService.getTicketsByResolutionType(CsResolutionType... resolutionType) Deprecated. use TicketService.getTicketsForResolutionType(CsResolutionType...) instead.
List<CsTicketModel>	TicketDao.getTicketsByResolutionType(CsResolutionType... resolutionType) Deprecated. use TicketDao.findTicketsByResolutionType(CsResolutionType...) instead.
List<CsTicketModel>	TicketService.getTicketsForResolutionType(CsResolutionType... resolutionType) Find all the tickets that have the provided Resolution Type(s).
CsTicketResolutionEventModel	TicketBusinessService.resolveTicket(CsTicketModel ticket, CsInterventionType intervention, CsResolutionType resolutionType, String note) Resolve a ticket and add the associated resolution event.
CsTicketResolutionEventModel	TicketBusinessService.resolveTicket(CsTicketModel ticket, CsInterventionType intervention, CsResolutionType resolutionType, String note, Collection<MediaModel> attachments) Resolve a ticket and add the associated resolution event.

Uses of CsResolutionType in de.hybris.platform.ticket.service.impl

Methods in de.hybris.platform.ticket.service.impl that return types with arguments of type CsResolutionType

Modifier and Type	Method and Description
List<CsResolutionType>	DefaultTicketService.getResolutionTypes() Retrieves all available Resolution Types in the system.

Methods in de.hybris.platform.ticket.service.impl with parameters of type CsResolutionType

Modifier and Type	Method and Description
List<CsTicketModel>	DefaultTicketDao.getTicketsByResolutionType(CsResolutionType... resolutionType) Deprecated.
List<CsTicketModel>	DefaultTicketService.getTicketsByResolutionType(CsResolutionType... resolutionType) Deprecated.
List<CsTicketModel>	DefaultTicketService.getTicketsForResolutionType(CsResolutionType... resolutionType) Find all the tickets that have the provided Resolution Type(s).
CsTicketResolutionEventModel	DefaultTicketBusinessService.resolveTicket(CsTicketModel ticket, CsInterventionType intervention, CsResolutionType resolutionType, String note)
CsTicketResolutionEventModel	DefaultTicketBusinessService.resolveTicket(CsTicketModel ticket, CsInterventionType intervention, CsResolutionType resolutionType, String note, Collection<MediaModel> attachments)

Uses of CsResolutionType in de.hybris.platform.ticket.strategies

Methods in de.hybris.platform.ticket.strategies with parameters of type CsResolutionType

Modifier and Type	Method and Description
CsTicketResolutionEventModel	TicketResolutionStrategy.resolveTicket(CsTicketModel ticket, CsInterventionType intervention, CsResolutionType resolutionType, String note) Create a resolution event against a ticket and associate it with the ticket.
CsTicketResolutionEventModel	TicketResolutionStrategy.resolveTicket(CsTicketModel ticket, CsInterventionType intervention, CsResolutionType resolutionType, String note, Collection<MediaModel> attachments) Create a resolution event against a ticket and associate it with the ticket.

Uses of CsResolutionType in de.hybris.platform.ticket.strategies.impl

Methods in de.hybris.platform.ticket.strategies.impl with parameters of type CsResolutionType

Modifier and Type	Method and Description
CsTicketResolutionEventModel	DefaultTicketResolutionStrategy.resolveTicket(CsTicketModel ticket, CsInterventionType intervention, CsResolutionType resolutionType, String note)
CsTicketResolutionEventModel	DefaultTicketResolutionStrategy.resolveTicket(CsTicketModel ticket, CsInterventionType intervention, CsResolutionType resolutionType, String note, Collection<MediaModel> attachments)