| Modifier and Type | Method and Description |
|---|---|
protected void |
BackofficeAuthenticationProvider.checkBackofficeAccess(EmployeeModel employee)
Checks if user has permissions to access Backoffice application.
|
| Modifier and Type | Method and Description |
|---|---|
EmployeeModel |
InStoreService.getCurrentEmployee() |
| Modifier and Type | Method and Description |
|---|---|
protected Collection<CatalogVersionModel> |
AbstractImpersonationController.getContextCatalogVersions(BaseStoreModel baseStore,
BaseSiteModel baseSite,
EmployeeModel employee)
Computes product catalogVersions for impersonated execution
|
protected CurrencyModel |
AbstractImpersonationController.getContextCurrency(EmployeeModel employee,
BaseStoreModel baseStore)
Computes currency for impersonated execution
|
protected LanguageModel |
AbstractImpersonationController.getContextLanguage(EmployeeModel employee,
BaseSiteModel baseSite,
BaseStoreModel baseStore)
Computes language for impersonated execution
|
| Modifier and Type | Method and Description |
|---|---|
EmployeeModel |
DefaultInStoreService.getCurrentEmployee() |
| Modifier and Type | Method and Description |
|---|---|
EmployeeModel |
B2BUnitModel.getAccountManager()
Generated method - Getter of the
B2BUnit.accountManager attribute defined at extension b2bcommerce. |
| Modifier and Type | Method and Description |
|---|---|
void |
B2BUnitModel.setAccountManager(EmployeeModel value)
Generated method - Setter of
B2BUnit.accountManager attribute defined at extension b2bcommerce. |
| Modifier and Type | Method and Description |
|---|---|
EmployeeModel |
B2BUnitService.findAccountManagerForUnit(T unit)
Deprecated.
|
EmployeeModel |
B2BUnitService.getAccountManagerForUnit(T unit)
Get salesrep from unit, checking parent units up the organization tree up to the root unit if salesrep is not set
in the
unit |
| Modifier and Type | Method and Description |
|---|---|
EmployeeModel |
DefaultB2BUnitService.findAccountManagerForUnit(B2BUnitModel unit)
Deprecated.
|
EmployeeModel |
DefaultB2BUnitService.getAccountManagerForUnit(B2BUnitModel unit) |
| Modifier and Type | Class and Description |
|---|---|
class |
TestEmployeeModel
Generated model class for type TestEmployee first defined at extension core.
|
| Modifier and Type | Method and Description |
|---|---|
EmployeeModel |
EmployeeResource.getEmployeeModel()
Convenience method which just delegates to
#getResourceValue() |
protected EmployeeModel |
EmployeeResource.readResource(String resourceId)
Gets the
EmployeeModel resource which is addressed by current resource request. |
| Modifier and Type | Method and Description |
|---|---|
Collection<EmployeeModel> |
EmployeesResource.getEmployeesCollection()
Convenience method which just delegates to
#getResourceValue() |
| Modifier and Type | Method and Description |
|---|---|
void |
EmployeeResource.setEmployeeModel(EmployeeModel value)
Convenience method which just delegates to
#setResourceValue(EmployeeModel) |
| Modifier and Type | Method and Description |
|---|---|
void |
EmployeesResource.setEmployeesCollection(Collection<EmployeeModel> value)
Convenience method which just delegates to
#setResourceValue(Collection) |
| Modifier and Type | Method and Description |
|---|---|
String |
AgentGroupColumn.getItemValue(EmployeeModel agent,
Locale locale) |
| Modifier and Type | Method and Description |
|---|---|
EmployeeModel |
CsCreateTicketForm.getAssignedAgent() |
| Modifier and Type | Method and Description |
|---|---|
void |
CsCreateTicketForm.setAssignedAgent(EmployeeModel assignedAgent) |
| Modifier and Type | Method and Description |
|---|---|
Collection<OrderCancelRecordEntryModel> |
AbstractOrderCancelTest.OrderCancelDaoMock.getOrderCancelRecordEntries(EmployeeModel employee) |
| Modifier and Type | Method and Description |
|---|---|
Collection<OrderCancelRecordEntryModel> |
OrderCancelDao.getOrderCancelRecordEntries(EmployeeModel employee)
Get Order Cancel records issued by the given employee
|
| Modifier and Type | Method and Description |
|---|---|
Collection<OrderCancelRecordEntryModel> |
DefaultOrderCancelDao.getOrderCancelRecordEntries(EmployeeModel employee) |
| Modifier and Type | Method and Description |
|---|---|
Collection<OrderHistoryEntryModel> |
OrderHistoryService.getHistoryEntries(OrderModel ownerOrder,
EmployeeModel employee)
Fetches history entries of the ownerOrder from the given employee
|
| Modifier and Type | Method and Description |
|---|---|
Collection<OrderHistoryEntryModel> |
DefaultOrderHistoryService.getHistoryEntries(OrderModel ownerOrder,
EmployeeModel employee) |
| Modifier and Type | Method and Description |
|---|---|
EmployeeModel |
OrderHistoryEntryModel.getEmployee()
Generated method - Getter of the
OrderHistoryEntry.employee attribute defined at extension basecommerce. |
| Modifier and Type | Method and Description |
|---|---|
void |
OrderHistoryEntryModel.setEmployee(EmployeeModel value)
Generated method - Setter of
OrderHistoryEntry.employee attribute defined at extension basecommerce. |
| Modifier and Type | Method and Description |
|---|---|
protected EmployeeModel |
AbstractPrintWorkflowTest.createEmployee(String uid,
UserGroupModel group) |
| Modifier and Type | Method and Description |
|---|---|
EmployeeModel |
ExportConfig.getSessionUser() |
| Modifier and Type | Method and Description |
|---|---|
void |
ExportConfig.setSessionUser(EmployeeModel sessionUser) |
| Modifier and Type | Method and Description |
|---|---|
EmployeeModel |
UserService.getAdminUser()
Returns always the admin user.
|
| Modifier and Type | Method and Description |
|---|---|
EmployeeModel |
DefaultUserService.getAdminUser() |
| Modifier and Type | Method and Description |
|---|---|
List<EmployeeModel> |
BaseStoreModel.getTicketemployees()
Generated method - Getter of the
BaseStore.ticketemployees attribute defined at extension ticketsystem. |
| Modifier and Type | Method and Description |
|---|---|
void |
BaseStoreModel.setTicketemployees(List<EmployeeModel> value)
Generated method - Setter of
BaseStore.ticketemployees attribute defined at extension ticketsystem. |
| Modifier and Type | Method and Description |
|---|---|
List<EmployeeModel> |
AgentDao.findAgents()
Find all agents.
|
List<EmployeeModel> |
AgentDao.findAgentsByBaseStore(BaseStoreModel baseStore)
Find agents by base store.
|
| Modifier and Type | Method and Description |
|---|---|
List<CsTicketModel> |
TicketDao.findTicketsByAgent(EmployeeModel agent)
Find all the tickets that are assigned to the Agent.
|
List<CsTicketModel> |
TicketDao.findTicketsByAgentGroupState(EmployeeModel agent,
CsAgentGroupModel group,
CsTicketState state)
Find tickets by the specified agent, group and state.
|
| Modifier and Type | Method and Description |
|---|---|
List<EmployeeModel> |
DefaultAgentDao.findAgents()
Find all agents.
|
List<EmployeeModel> |
DefaultAgentDao.findAgentsByBaseStore(BaseStoreModel baseStore)
Find agents by base store.
|
| Modifier and Type | Method and Description |
|---|---|
List<CsTicketModel> |
DefaultTicketDao.findTicketsByAgent(EmployeeModel agent)
Find all the tickets that are assigned to the Agent.
|
List<CsTicketModel> |
DefaultTicketDao.findTicketsByAgentGroupState(EmployeeModel agent,
CsAgentGroupModel group,
CsTicketState state)
Find tickets by the specified agent, group and state.
|
| Modifier and Type | Method and Description |
|---|---|
<T extends CustomerModel> |
CustomerSupportEventDao.findAllCustomersByEventsAndAgent(EmployeeModel agent,
EventType eventType,
Date startDate,
Date endDate,
PageableData pageableData,
int limit)
Searching customers based on event type
|
SearchPageData<SessionEventModel> |
CustomerSupportEventDao.findAllEventsByAgent(EmployeeModel agent,
EventType eventType,
Date startDate,
Date endDate,
PageableData pageableData,
int limit)
Search for agent-specific events
|
| Modifier and Type | Method and Description |
|---|---|
<T extends CustomerModel> |
DefaultCustomerSupportEventDao.findAllCustomersByEventsAndAgent(EmployeeModel agent,
EventType eventType,
Date startDate,
Date endDate,
PageableData pageableData,
int limit) |
SearchPageData<SessionEventModel> |
DefaultCustomerSupportEventDao.findAllEventsByAgent(EmployeeModel agent,
EventType eventType,
Date startDate,
Date endDate,
PageableData pageableData,
int limit) |
protected Map<String,Object> |
DefaultCustomerSupportEventDao.validateAndPrepareWhereClause(EmployeeModel agent,
Date startDate,
Date endDate,
int limit) |
| Modifier and Type | Method and Description |
|---|---|
EmployeeModel |
CsTicketChangeEventEmployeeEntryModel.getNewValue()
Generated method - Getter of the
CsTicketChangeEventEmployeeEntry.newValue attribute defined at extension ticketsystem. |
EmployeeModel |
CsTicketChangeEventEmployeeEntryModel.getOldValue()
Generated method - Getter of the
CsTicketChangeEventEmployeeEntry.oldValue attribute defined at extension ticketsystem. |
| Modifier and Type | Method and Description |
|---|---|
void |
CsTicketChangeEventEmployeeEntryModel.setNewValue(EmployeeModel value)
Generated method - Setter of
CsTicketChangeEventEmployeeEntry.newValue attribute defined at extension ticketsystem. |
void |
CsTicketChangeEventEmployeeEntryModel.setOldValue(EmployeeModel value)
Generated method - Setter of
CsTicketChangeEventEmployeeEntry.oldValue attribute defined at extension ticketsystem. |
| Modifier and Type | Field and Description |
|---|---|
protected EmployeeModel |
AbstractTicketsystemTest.adminUser |
| Modifier and Type | Method and Description |
|---|---|
EmployeeModel |
CsTicketModel.getAssignedAgent()
Generated method - Getter of the
CsTicket.assignedAgent attribute defined at extension ticketsystem. |
EmployeeModel |
CsAgentGroupModel.getDefaultAssignee()
Generated method - Getter of the
CsAgentGroup.defaultAssignee attribute defined at extension ticketsystem. |
| Modifier and Type | Method and Description |
|---|---|
void |
CsTicketModel.setAssignedAgent(EmployeeModel value)
Generated method - Setter of
CsTicket.assignedAgent attribute defined at extension ticketsystem. |
void |
CsAgentGroupModel.setDefaultAssignee(EmployeeModel value)
Generated method - Setter of
CsAgentGroup.defaultAssignee attribute defined at extension ticketsystem. |
| Modifier and Type | Method and Description |
|---|---|
List<EmployeeModel> |
TicketService.getAgents()
Retrieves a list of the Agents as Employees.
|
List<EmployeeModel> |
TicketService.getAgents(BaseStoreModel store)
Deprecated.
use
TicketService.getAgentsForBaseStore(BaseStoreModel) instead. |
List<EmployeeModel> |
TicketService.getAgentsForBaseStore(BaseStoreModel store)
Retrieves a list of the Agents as Employees for the provided BaseStore
|
| Modifier and Type | Method and Description |
|---|---|
CsTicketModel |
TicketBusinessService.assignTicketToAgent(CsTicketModel ticket,
EmployeeModel agent)
Sets the assignedAgent of the Ticket, i.e.
|
CsTicketModel |
TicketBusinessService.createTicket(UserModel customer,
CartModel cart,
CsTicketCategory category,
CsTicketPriority priority,
EmployeeModel assignedAgent,
CsAgentGroupModel assignedGroup,
String headline,
CsInterventionType interventionType,
CsEventReason reason,
String creationNotes)
Deprecated.
since 6.1 use
TicketBusinessService.createTicket(CsTicketParameter) instead |
CsTicketModel |
TicketBusinessService.createTicket(UserModel customer,
CsTicketCategory category,
CsTicketPriority priority,
EmployeeModel assignedAgent,
CsAgentGroupModel assignedGroup,
String headline,
CsInterventionType interventionType,
CsEventReason reason,
String creationNotes)
Deprecated.
since 6.1 use
TicketBusinessService.createTicket(CsTicketParameter) instead |
CsTicketModel |
TicketBusinessService.createTicket(UserModel customer,
OrderModel order,
CsTicketCategory category,
CsTicketPriority priority,
EmployeeModel assignedAgent,
CsAgentGroupModel assignedGroup,
String headline,
CsInterventionType interventionType,
CsEventReason reason,
String creationNotes)
Deprecated.
since 6.1 use
TicketBusinessService.createTicket(CsTicketParameter) instead |
List<CsTicketModel> |
TicketDao.findByAgentGroupState(EmployeeModel agent,
CsAgentGroupModel group,
CsTicketState state)
Deprecated.
|
List<CsTicketModel> |
TicketService.getTicketsByAgent(EmployeeModel agent)
Deprecated.
use
TicketService.getTicketsForAgent(EmployeeModel) instead. |
List<CsTicketModel> |
TicketDao.getTicketsByAgent(EmployeeModel agent)
Deprecated.
use
TicketDao.findTicketsByAgent(EmployeeModel) instead. |
List<CsTicketModel> |
TicketService.getTicketsForAgent(EmployeeModel agent)
Find all the tickets that are assigned to the Agent.
|
List<CsTicketModel> |
TicketSearchService.searchForTickets(EmployeeModel agent,
CsAgentGroupModel group,
CsTicketState state)
Search for all the tickets with matching assigned Agent and assigned AgentGroup and Ticket State.
|
| Modifier and Type | Method and Description |
|---|---|
List<EmployeeModel> |
DefaultTicketService.getAgents()
Retrieves a list of the Agents as Employees.
|
List<EmployeeModel> |
DefaultTicketService.getAgents(BaseStoreModel store)
Deprecated.
|
List<EmployeeModel> |
DefaultTicketService.getAgentsForBaseStore(BaseStoreModel store)
Retrieves a list of the Agents as Employees for the provided BaseStore
|
| Modifier and Type | Method and Description |
|---|---|
CsTicketModel |
DefaultTicketBusinessService.assignTicketToAgent(CsTicketModel ticket,
EmployeeModel agent) |
CsTicketModel |
DefaultTicketBusinessService.createTicket(UserModel customer,
CartModel cart,
CsTicketCategory category,
CsTicketPriority priority,
EmployeeModel assignedAgent,
CsAgentGroupModel assignedGroup,
String headline,
CsInterventionType interventionType,
CsEventReason reason,
String creationNotes)
Deprecated.
|
CsTicketModel |
DefaultTicketBusinessService.createTicket(UserModel customer,
CsTicketCategory category,
CsTicketPriority priority,
EmployeeModel assignedAgent,
CsAgentGroupModel assignedGroup,
String headline,
CsInterventionType interventionType,
CsEventReason reason,
String creationNotes)
Deprecated.
|
CsTicketModel |
DefaultTicketBusinessService.createTicket(UserModel customer,
OrderModel order,
CsTicketCategory category,
CsTicketPriority priority,
EmployeeModel assignedAgent,
CsAgentGroupModel assignedGroup,
String headline,
CsInterventionType interventionType,
CsEventReason reason,
String creationNotes)
Deprecated.
|
List<CsTicketModel> |
DefaultTicketDao.findByAgentGroupState(EmployeeModel agent,
CsAgentGroupModel group,
CsTicketState state)
Deprecated.
|
List<CsTicketModel> |
DefaultTicketDao.getTicketsByAgent(EmployeeModel agent)
Deprecated.
|
List<CsTicketModel> |
DefaultTicketService.getTicketsByAgent(EmployeeModel agent)
Deprecated.
|
List<CsTicketModel> |
DefaultTicketService.getTicketsForAgent(EmployeeModel agent)
Find all the tickets that are assigned to the Agent.
|
protected CsTicketModel |
DefaultTicketBusinessService.populateTicketDetails(UserModel customer,
AbstractOrderModel abstractOrder,
CsTicketCategory category,
CsTicketPriority priority,
EmployeeModel assignedAgent,
CsAgentGroupModel assignedGroup,
String headline) |
List<CsTicketModel> |
DefaultTicketSearchService.searchForTickets(EmployeeModel agent,
CsAgentGroupModel group,
CsTicketState state) |
| Modifier and Type | Method and Description |
|---|---|
CsTicketEventModel |
TicketUpdateStrategy.assignTicketToAgent(CsTicketModel ticket,
EmployeeModel agent)
Assign the ticket to a new agent, or null to make the ticket unassigned.
|
| Modifier and Type | Method and Description |
|---|---|
CsTicketEventModel |
DefaultTicketUpdateStrategy.assignTicketToAgent(CsTicketModel ticket,
EmployeeModel agent) |
protected void |
DefaultTicketUpdateStrategy.preChangeTicketAssignment(CsTicketModel ticket,
EmployeeModel agent) |
| Modifier and Type | Method and Description |
|---|---|
EmployeeModel |
CsTicketParameter.getAssignedAgent() |
| Modifier and Type | Method and Description |
|---|---|
void |
CsTicketParameter.setAssignedAgent(EmployeeModel assignedAgent) |
| Modifier and Type | Method and Description |
|---|---|
EmployeeModel |
SessionEventModel.getAgent()
Generated method - Getter of the
SessionEvent.agent attribute defined at extension ticketsystem. |
| Modifier and Type | Method and Description |
|---|---|
void |
SessionEventModel.setAgent(EmployeeModel value)
Generated method - Setter of
SessionEvent.agent attribute defined at extension ticketsystem. |
| Modifier and Type | Method and Description |
|---|---|
EmployeeModel |
WorkflowTemplateService.getAdhocWorkflowTemplateDummyOwner()
Returns user that adhoc workflow template is assigned to.
|
| Modifier and Type | Method and Description |
|---|---|
EmployeeModel |
WorkflowTemplateDao.findAdhocWorkflowTemplateDummyOwner() |
| Modifier and Type | Method and Description |
|---|---|
EmployeeModel |
DefaultWorkflowTemplateDao.findAdhocWorkflowTemplateDummyOwner() |
| Modifier and Type | Method and Description |
|---|---|
EmployeeModel |
DefaultWorkflowTemplateService.getAdhocWorkflowTemplateDummyOwner() |
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