Application Administration

Use Management Cockpit and other tools to manage and monitor native, hybrid, Web, Mobile business intelligence (Mobile BI), and Agentry mobile applications. Managing includes defining and configuring applications; monitoring applications and application usage; viewing statistics and logs; checking system health; and troubleshooting problems.

Native (online and offline), hybrid (Kapsel), Web, Mobile BI, and Agentry (offline) applications are developed using a variety of tools and methods. SAP development tools help facilitate development of mobile apps, with modularized methods for download, logon, push notification, and error reporting. During the development process, a unique application identifier is generated for each application, and the application is deployed to an application download site or SAP Mobile Platform Server.

The administrator creates an application definition in Management Cockpit, which includes the unique application identifier, plus the connection to its back-end data source in the production system, the security configuration, and application-specific entries. For Agentry applications, settings are also made in configuration files. This definition enables applications to communicate with SAP Mobile Platform Server.

The administrator provisions applications to devices through native application stores, through enterprise Web site downloads, or through Afaria. When a user logs in to an application (or accesses the application as an anonymous user), the application+user+device combination is registered in Management Cockpit. This registration enables you to manage and monitor device applications in the field using Management Cockpit, and to take advantage of individual and aggregate usage statistics. For Agentry applications, the user enters an Agentry application URL from the device client to access the application. Use Agentry logs to monitor and manage the application in the field.